Summary
Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Mantasha Mansuri

Mantasha Mansuri

LONDON,United kingdom

Summary

Organized and efficient while providing exceptional service to clients. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

3
3
years of professional experience

Work history

Crew Member

Mc Donald's

FREELANCER

  • Consulted with clients to determine makeup vision and requirements and create looks based on specifications
  • Applied make-up to clientele to cover imperfections and create new looks
  • Analysed facial shape and aesthetics to communicate recommended looks and colors to use on clients
  • Kept up to date on the latest makeup trends through regular networking, reading publications and researching
  • Researched make-up trends to learn about new products,trends and techniques by using YouTube, beauty blogs and magazines
  • Booked and scheduled appointments with keen time management skills
  • Provided excellent customer service and product knowledge, tailoring service to customer needs
  • Kept makeup applicators and tools clean and well-maintained, following all health and safety guidelines.

Restaurant Waitress

Deewan-e-khaas Restaurant
11.2022 - 01.2023
  • Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu.

Consultant cum Receptionist

SWEC Overseas Education and Immigrations
Surat
04.2022 - 10.2022
  • Verified compliance with visa requirements before application submission to increase approval percentages
  • Stayed current with industry and client trends and maintained strong knowledge of visa products and services to serve applicants better
  • Drafted application forms with high accuracy and detailed representations to increase approval odds
  • Provided advice and assistance to clients concerning visa options, eligibility and merits of lodging an application
  • Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care
  • Kept office operations running smoothly and efficiently by implementing procedure and policy improvements
  • Managed client communications by answering phones and corresponding through email
  • Served as main point of contact for outside vendors, connecting with relevant personnel or department
  • Scheduled appointments and maintained master calendar
  • Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.

Data Entry Operator

Reliance Ajio, Ibob SF Logistic
Surat
11.2021 - 04.2022
  • Scanned documentation and entered into database to maintain accurate records
  • Created and maintained spreadsheets using Excel
  • Organised files, faxed reports and scanned documents into document management system
  • Identified errors in data entry and related issues, reporting to supervisors for resolution
  • Examined data to detect and rectify deficiencies or errors
  • Regularly generated and printed reports to monitor activity and changes
  • Archived old and outdated records to keep fresh and updated content
  • Performed regular backup operations to save data and avoid loss
  • Aligned day-to-day activities with targets set by upper management
  • Directed loading and unloading of shipments to manage smooth workflow.

Programmer and E-Commerce executive

Zeelpin Enterprise
Surat
06.2020 - 10.2021
  • Developed research strategies to assess market demand for new offerings
  • Reviewed sales data to forecast market trends and adapt marketing strategies
  • Analysed market trends and demand to develop accurate pricing strategies
  • Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals
  • Stayed up to date with new web trends and advancements within ecommerce
  • Consulted users about site experiences to determine areas in need of improvement
  • E-commerce handling platforms such as Limeroad, Ajio, Flipkart, Paytm Mall, Bulbul, Glowroad, Reliance
  • B2B, Shop101
  • Website handling based on Shopify, Wordpress, Woocommerce.

Education

certification course in Makeup Artistry in Cosmetology -

International school of aesthetics and spa

Diploma - Information Technology

Gujarat Technlogical University

Skills

  • Skills / IT Skills
  • Application time management
  • Makeup application
  • Customer consulting
  • Advanced product knowledge
  • Technical skills
  • Microsoft Office
  • Communication skills
  • Typing
  • Computer skills

Languages

English
Upper intermediate
Hindi
Fluent
Gujarati
Advanced
Marathi
Elementary

Timeline

Restaurant Waitress

Deewan-e-khaas Restaurant
11.2022 - 01.2023

Consultant cum Receptionist

SWEC Overseas Education and Immigrations
04.2022 - 10.2022

Data Entry Operator

Reliance Ajio, Ibob SF Logistic
11.2021 - 04.2022

Programmer and E-Commerce executive

Zeelpin Enterprise
06.2020 - 10.2021

Crew Member

Mc Donald's

FREELANCER

certification course in Makeup Artistry in Cosmetology -

International school of aesthetics and spa

Diploma - Information Technology

Gujarat Technlogical University
Mantasha Mansuri