Nevi Akter
London,England
Summary
Results-driven hospitality professional with expertise in maintaining high standards and managing pressure. Strong communication fosters teamwork and respect for diversity. Knowledgeable in cleaning products and computer systems, ensuring operational efficiency. Flexible availability supports diverse organisational needs.
Overview
2
2
years of professional experience
Work history
Room Attendant
The Rembrandt Hotel
South Kensington
2024.10 - 2026.06
- Cleaned and maintained guest rooms to achieve a high standard of cleanliness and comfort.
- Delivered exceptional customer service, fostering a welcoming environment to enhance guest experiences.
- Addressed guest requests and concerns promptly to enhance overall guest satisfaction.
- Conducted thorough inspections of rooms to ensure all amenities are replenished and functioning properly.
- Collaborated with team members to complete room cleaning schedules on time, enhancing overall efficiency.
- Assisted in the setup and organisation of housekeeping carts for efficient room cleaning.
- Managed inventory of cleaning supplies, ensuring availability for uninterrupted cleaning operations.
- Adhered to health and safety regulations while using cleaning chemicals and equipment.
Room Attendant
Thistle Bloomsbury Park Hotel
Holborn
2024.07 - 2026.09
Room Attendant
Holliday Inn Hotel
Whitechapel
2024.05 - 2024.06
Education
HSC (Higher Secondary Certificate) -
Government Women's College
Sylhet, BangladeshSkills
- Housekeeping procedures
- Hospitality standards knowledge
- Cleaning products knowledge
- Computer literate
- Ability to work under pressure
- Flexible availability
- Teamwork
- Relationship building
- Communication skills
- Respects diversity
Languages
English
Bengali
References
References Available on request
Timeline
Room Attendant
The Rembrandt Hotel
2024.10 - 2026.06
Room Attendant
Thistle Bloomsbury Park Hotel
2024.07 - 2026.09
Room Attendant
Holliday Inn Hotel
2024.05 - 2024.06
HSC (Higher Secondary Certificate) -
Government Women's College