Mansour Abedi
Middlesbrough
Summary
I present and often described as ambition, resilient and reliable driven person. The qualities where build and improved by experienced events in both working environment and speed accuracy l complete tasks, proven ability to work under high pressure of stress while maintaining high standard of values of workplace as individual and as part of a team working environment. Years of Strong leadership, discipline, and resilience demonstrated through Army Cadets, Duke of Edinburgh’s Award, and competitive sports. Adaptable and motivated, with excellent communication skills and a strong work ethic. Beside of my legal knowledge and my experience as immigration case worker development my legal knowledge not only in theoretical scenarios however development in real world scenarios dealing with complex problems and tasks. This combination of skills and quality gives me confidence that l can contribute meaningfully at any working environment.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Immigration Case Worker
Justice First
03.2026 - Current
- Although I have not completed my law degree, I am undertaking a volunteering role of immigration case worker at Justice First, assisting in a wide range area of immigration law such as: refugee and asylum seekers application, passport, E-visa, spouse visas, travel document, human rights issue and Permission to work with other immigration routes.
- Maintained accurate and confidential client records, adhering to data protection regulations and organisational policies.
- Engaged in professional development activities to stay informed of best practices and legislative changes affecting client care.
- Advocated for clients' rights and needs during meetings with other professionals, ensuring their voices were heard.
- Provided emotional support and practical assistance to individuals with disabilities, enhancing their quality of life.
- Monitored clients' progress and updated care plans accordingly, ensuring services met evolving needs.
Steward
Middlesbrough Football Club
12.2025 - Current
- Worked as a steward at football matches and large-scale sporting events.
- Provided security support to ensure the safety of spectators, staff, and players.
- Delivered high-quality customer service, assisting fans with seating, directions, and enquiries.
- Supported hospitality areas, ensuring a welcoming and professional environment.
- Monitored crowds and facilities to maintain health and safety standards throughout events.
- Attended to customer enquiries and concerns, providing swift resolution.
- Maintained cleanliness and organisation in passenger cabins, common areas, and workspaces to uphold health and safety standards.
- Remained calm in highly stressful situations, maintaining order and following emergency procedures.
Warehouse Operative
No-Germs and syence Skincare
01.2023 - Current
- Assisted with stock organisation, order preparation, and inventory management.
- Worked effectively in a fast-paced environment to meet daily targets.
- Gained time management and teamwork skills.
Gymnastic Coach Assistant
Gymnastic World
02.2025 - 06.2025
- Being gymnastic Coach assistance member for kids between 3 to 13 for a year in support of helping kids for their league games.
- Taking care, watching and applying health and safety in gymnastic sessions was my duty to ensure all children are safe and train without any hazard and danger.
- Teaching Gymnastic performance also was part of my duty in sessions as well.
- Helped players overcome skill barriers through assessments and goal setting.
- Adapted training to needs and interests of group or individual participants.
- Trained team to compete in tournaments and other competitive games.
- Kept supplies, equipment and facilities in good order for team use.
Sales Agent
Bradford Sunday Market
Bradford
04.2019 - 10.2022
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Completed daily records updates to track sales and accurate payment totals.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Customer Service Member
St. John's Church
06.2021 - 09.2021
- Member of the church's customer service team during the summer.
- Supporting members of society with the food bank and warming hearth kit.
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and ensure customer satisfaction.
- Developed customer service guidelines and procedures, standardising response times and service quality across the team.
- Monitored customer surveys and feedback to develop corrective actions for service-related issues.
Education
Law degree course -
Teesside university
07-2026
BETC -
Middlesbrough College
01-2025
GCSE Qualifications -
Bradford Academy
Bradford01-2022
Skills
- Strong teamwork and communication
- Customer service experience
- Meeting deadlines on time
- Adaptable, fast learner
- Calm under pressure
- Leadership and adaptability
- Practical and technical problem-solving
- Time management and organisation
- Resilience and cultural adaptability
- Experience in marketing at Bradford Sunday market
- Warehouse management for 3 years
- Represented the Middlesbrough College volleyball club at national champion league competitions
Additional Information
- My life experiences in the legal industry gave me the honour of attending Lady Brenda Hale's speech at Teesside University and gaining real-life experience in a legal firm. I took inspiration from her to embark on a journey in law and the legal industry, to pursue my legal career goal of becoming a barrister, a role which affects individual lives and changes the experiences of members of society every-day with out realize how the legal industry is the most important aspect of people's lives every day. Creating goals and dreams of working in a legal firm and taking an important role within the English legal system.
Accomplishments
- Although I have not graduated from my law degree course, however l had an opportunity to work in an immigration firm, supporting and assisting members of the public with a wide range of applications such as PTW1, Passport, Naturalisation, spouse visas and travel documents. This support was not limited to members of the public; however, it started with supporting my family members and friends with their immigration issues.
Languages
Dari
First Language
Persian
Proficient
C2
English
Proficient
C2
Arabic
Elementary
A2
Interests
- Available upon request
Timeline
Immigration Case Worker
Justice First
03.2026 - Current
Steward
Middlesbrough Football Club
12.2025 - Current
Gymnastic Coach Assistant
Gymnastic World
02.2025 - 06.2025
Warehouse Operative
No-Germs and syence Skincare
01.2023 - Current
Customer Service Member
St. John's Church
06.2021 - 09.2021
Sales Agent
Bradford Sunday Market
04.2019 - 10.2022
Law degree course -
Teesside university
BETC -
Middlesbrough College
GCSE Qualifications -
Bradford Academy