KFC
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Provide customers hot, fresh food in a timing manner.
Assist team members with keeping a clean and safe environment.
Be part of a team, collaborate and have fun.
Assists with a variety of kitchen-related functions as needed.
• Take orders and handle cash/credit transactions.
• Run all shift with responsibility.
• Greets all customers with a smile and friendly greeting and follows all customer service policies and procedures.
Care Assistant
- Personal Care – washing & dressing. supporting clients with their daily hygiene routines
- Companionship – being a friendly face and a listening ear
- Domestic Care –laundry, cleaning & tidying
- Mobility – assistance getting around
- Medication – reminders & collecting prescriptions
- Supporting mobility – helping clients move about safely
# Attending activities & appointments – taking clients to arranged events
- Preparing meals – making meals for clients, suiting their requirements
Call center service
Good interpersonal skills to establish a positive rapport with clients
Excellent customer service skills to ensure that customers receive satisfactory service
Strong analytical and problem-solving skills to correctly identify issues and determine the most effective solutions
IT literacy, including a working knowledge of relevant software programs, such as a CRM system
Ability to remain calm and polite when dealing with unsatisfied clients
Stamina to handle high volumes of calls and consistently provide excellent service
Call Centre Representative experience requirement