Strategic Delivery & Programme Assurance
- Led end-to-end assurance reviews for multi-year digital and operational transformation programmes (£10M–£30M).
- Designed structured assurance frameworks and campaign-style reporting packs, contributing to a 23% uplift in delivery confidence and 21% increase in milestone adherence.
- Produced executive dashboards and benefit case narratives used by senior sponsors to influence partner engagement and secure investment.
- Embedded campaign effectiveness reviews into lessons learned cycles, improving internal delivery visibility by 27%.
Campaign Strategy & Internal Communications
- Developed tailored campaign briefs and internal comms strategies that drove transformation adoption, resulting in a 31% faster issue resolution and 18% uplift in stakeholder engagement scores.
- Partnered with marketing and change teams to design messaging and assets for SharePoint, email, intranet, and internal video platforms.
- Delivered targeted campaigns that reached 4,000+ employees across multiple business units, improving awareness of programme milestones by 25%.
Content & Brand Enablement
- Created over 30 branded materials and digital decks used in transformation showcases, roadshows, and leadership briefings.
- Produced storytelling assets that increased internal recognition of transformation objectives by 22% based on stakeholder pulse surveys.
- Delivered content that helped secure sponsor buy-in for strategic milestones, contributing to on-time delivery of critical programme phases.
Strategic Advisory & Change Enablement
- Supported £300M+ change portfolios with business case inputs, stakeholder mapping, and scenario planning.
- Developed change impact assessments and executive comms plans that reduced resistance by 19% and improved alignment across 8 cross-functional teams.
- Influenced delivery strategy by linking benefit realisation metrics to engagement and adoption performance.