Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manraj Kaur

Coventry

Summary

I am an eager and resilient individual seeking opportunities that support my personal and professional development. My experience in hospitality has strengthened my ability to build strong customer relationships, handle challenging situations effectively, and consistently place the customer at the forefront of my decisions. I have developed excellent communication and interpersonal skills through working with a diverse range of customers and colleagues, while also learning to remain calm and adaptable in fast-paced environments. I am a reliable and hardworking individual who enjoys working as part of a team, but can also demonstrate initiative and work independently when required. I am keen to apply the skills and experience I have gained to new challenges, while continuing to learn and develop professionally.

Overview

1
1
year of professional experience

Work History

Receptionist

Royal Court Hotel
Coventry
08.2026 - Current
  • Welcomed guests and clients in friendly, positive manner.
  • Supported guests with immediate, knowledgeable assistance for diverse needs.
  • Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
  • Carried out basic day-to-day administrative tasks to support staff needs.

Waitress

Coombe Abbey Hotel
Coventry
10.2025 - 09.2026
  • Delivered high-quality table service in a fast-paced hotel and events environment, ensuring excellent guest satisfaction
  • Provided friendly, professional customer service while handling guest queries and requests efficiently
  • Took accurate food and drink orders, ensuring clear communication with kitchen and bar staff for timely service
  • Collaborated effectively with team during busy services, including weddings and events, to deliver seamless guest experiences
  • Maintained clean, organised dining area, upholding hygiene and health & safety standards for guest wellbeing

Education

GCSEs - English, Maths, Science, Religious Education, Health & Social Care

President Kennedy School
Coventry
08-2025

Skills

  • Customer service
  • Administrative support
  • Team collaboration
  • Food service
  • Time management
  • Problem resolution
  • Hygiene compliance
  • Customer and client relations

Timeline

Receptionist

Royal Court Hotel
08.2026 - Current

Waitress

Coombe Abbey Hotel
10.2025 - 09.2026

GCSEs - English, Maths, Science, Religious Education, Health & Social Care

President Kennedy School
Manraj Kaur