Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

MANPREET KAUR

Telford

Summary

A highly skilled professional with expertise in decision-making autonomy and crisis handling acumen, demonstrating exceptional communication excellence and leadership proficiency. Adept at productivity improvement strategy and decisive decision-making, with a strong focus on motivational mastery and goal setting expertise. Proficient in relevant software, committed to knowledge sharing, issue resolution, and disciplinary procedures. Possesses comprehensive product knowledge, excels in task delegation, spot-check auditing, time management, quality assurance checks, employee performance reviews, and employee training and development. Dedicated to enhancing organisational efficiency through strategic initiatives and fostering a collaborative work environment.

Overview

9
9
years of professional experience

Work History

Trainer

Hyve Solutions
Telford, Telford and Wrekin
04.2022 - 05.2025
  • Devised unique training strategies to suit varied learning styles amongst employees.
  • Tailored training modules for improved staff productivity.
  • Brought about positive change in employee attitudes towards continual professional development.
  • Prepared detailed training materials, ensured ease of understanding for all participants.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Assigned training exercises and skill assessments to newly hired employees.
  • Delivered instruction across various models.
  • Engaged directly with trainees to enhance skills development.
  • Applied tailored instruction methods to accommodate diverse learning styles.
  • Fostered competent workforce capable of meeting business objectives.
  • Supporting team with insights on EI and MPI to satisfy customer demands.
  • Reporting all issues to lead or supervisor asap to meet sla.

Assembler

Job and Talent, Extra Personal Hyve Solutions
Telford, Telford and Wrekin
06.2019 - 03.2022
  • Completed all cabling tasks, enhancing overall performance.
  • Tested installed cables to ensure optimal performance levels were achieved.
  • Assisted in training new staff members, fostering better skilled workforce.
  • Ensured safety standards for reduced workplace incidents.
  • Collaborated closely with engineers, resulting in more efficient installation processes.
  • Followed strict industry guidelines, resulting in high-quality installations.
  • Supported team in large-scale installations, ensuring job completion within deadline.
  • Installed fibre optic cables quickly and accurately to meet demands of commercial settings.
  • Identified fibre issues and other discrepancy quickly and report to lead or supervisor to enable rapid solution.

Owner

Capricciosa Restaurant
Ladenburg, Germany
09.2017 - 08.2018
  • Oversaw inventory management, preventing stock shortages or overages.
  • Maintained compliance with industry regulations to avoid any legal issues.
  • Ensured smooth operation by effectively managing all front of house staff.
  • Trained new staff members to improved service standards.
  • Handled difficult customer situations calmly, retaining their loyalty and repeat business.
  • Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
  • Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
  • Managed inventory to avoid shortages and reduce waste.
  • Managed financial transactions accurately, safeguarding against loss or discrepancies in income.
  • Boosted customer satisfaction with consistent quality control measures.

Data Entry Clark

Sonar Ltd.
Lisbon
02.2016 - 06.2017
  • Conducted thorough research for comprehensive and accurate data collection.
  • Performed high-speed typing, increasing workflow productivity.
  • Assured data confidentiality by strictly adhering to company privacy policies and regulations.
  • Utilised advanced software tools to expedite data entry processes.
  • Executed daily clerical tasks such as photocopying, scanning, faxing documents for smooth business operations.
  • Organised, sorted and verified input data against original documents.
  • Maintained accurate data entry by diligently inputting information from various sources.
  • Completed routine data verification for error reduction and accuracy improvement.

Education

MSc - Computer Science

Punjab Technical University
Jalandhar, Punjab
09/2006 - 09/2008

Bachelor of Arts - Arts

Guru Nanak Dev University
Punjab
01.2003 - 1 2006

Skills

  • Decision-Making autonomy
  • Crisis handling acumen
  • Communication excellence
  • Tolerance and patience
  • Productivity improvement strategy
  • Motivational mastery
  • Knowledge sharing
  • Issue resolution
  • Disciplinary procedures
  • Product knowledge
  • Task delegation
  • Time management
  • Quality assurance checks
  • Employee performance reviews
  • Employee training and development

Affiliations

  • Gardening and landscaping
  • Reading
  • Painting

Languages

Punjabi
Native
Hindi
Native
English
Fluent
Portuguese
Intermediate (B1)
German
Intermediate (B1)

Timeline

Trainer

Hyve Solutions
04.2022 - 05.2025

Assembler

Job and Talent, Extra Personal Hyve Solutions
06.2019 - 03.2022

Owner

Capricciosa Restaurant
09.2017 - 08.2018

Data Entry Clark

Sonar Ltd.
02.2016 - 06.2017

Bachelor of Arts - Arts

Guru Nanak Dev University
01.2003 - 1 2006

MSc - Computer Science

Punjab Technical University
09/2006 - 09/2008

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MANPREET KAUR