Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Manpreet Kaur

Coventry,West Midland

Summary

Accomplished sales professional with extensive expertise in communication skills, sales forecasting, and technical sales understanding. Proven track record in lead generation, client relationships building, and business development and planning. Adept at cross-selling techniques, up-selling strategies, and customer service. Demonstrated team leadership experience with a focus on achieving business goals and enhancing customer satisfaction.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Night cook

CH&CO
Coventry, West Midlands
01.2024 - Current
  • Enhanced customer satisfaction by preparing and serving high-quality meals.
  • Worked closely with sous chefs for efficient kitchen operations.
  • Organised kitchen equipment and utensils for easy access during peak hours.
  • Ensured freshness and quality of ingredients, maintaining culinary standards.
  • Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
  • Collaborated with other kitchen staff, fostering a team-oriented environment.
  • Cooked and plated meals whilst adhering to presentation guidelines set by head chef.
  • Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
  • Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
  • Stored ingredients at safe temperatures in compliance with food hygiene regulations.
  • Collaborated with kitchen team to deliver fast and accurate orders with delicious food.

Corporate account manager

Tata AIA Life Insurance
Chandigarh, India
03.2023 - 11.2023
  • Cultivated strong relationships with corporate clients to improve customer satisfaction.
  • Managed multiple high-value accounts, ensuring smooth communication and service delivery.
  • Secured new business opportunities by presenting compelling pitches to potential clients.
  • Strengthened client loyalty through consistent high-quality service and prompt issue resolution.
  • Implemented changes in response to client feedback, enhancing overall service quality.
  • Identified lucrative business prospects through cold calling, networking, marketing and database leads.
  • Assisted clients with growing business opportunities with use of effective advertising.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
  • Maximised profit opportunities by effectively managing time and resources to meet sales objectives.
  • Communicated with potential and existing customers in-person, over telephone and via webchat.
  • Negotiated best-possible prices for maximised profit levels.
  • Maintained excellent knowledge of industry trends to remain ahead of competitors.

Business development manager

Think & Learn Private Ltd.
Chandigarh, India
12.2021 - 03.2023
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Developed strategic partnerships for sustained growth.
  • Streamlined processes to improve overall efficiency.
  • Identified market trends, resulting in enhanced product offerings.
  • Drove revenue growth with innovative sales strategies.
  • Fostered client relationships, leading to increased brand loyalty.
  • Optimised operational procedures for improved productivity.
  • Consistently exceeded revenue targets through new account development.
  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Oversaw planning and execution of targeted sales and marketing strategies.

Junior Relationship Officer

Axis Bank
Chandigarh, India
07.2020 - 12.2021
  • Improved customer relationships by addressing their queries and concerns promptly.
  • Organised client meets for fostering stronger business relations.
  • Established rapport with clients to facilitate open communication lines.
  • Assisted in conflict resolution, leading to improved customer satisfaction.
  • Educated customers about company products, services and special offers.
  • Updated customers on service issues and maintained satisfaction through continued communication.
  • Reviewed client files to identify opportunities for cross selling.
  • Nurtured positive customer relationships to increase satisfaction and loyalty.
  • Predicted and interpreted consumer trends to improve product offerings.

Education

MSc Management - Customer Experience Strategy, Global Strategy and Sustainability, Management Essentials

BPP University
Manchester
11.2023 - 01.2025

Bachelor of Commerce - Business, Management, Finance, Accounting, Banking and Marketing

Bhai Gurdas Institute of Management & Technology
Sangrur, Punjab India
08.2016 - 05.2019

Diploma in Accounting Software - Accounting

I.T. CREW
Patiala, Punjab India
06.2015 - 05.2016

Certificate of Higher Education - English, Accounts, Business and Economics

Vasant Valley Public School
Sangrur, Punjab india
04.2014 - 03.2015

Skills

  • Communication skills
  • Sales forecasting
  • Cross-Selling techniques
  • Up-Selling strategies
  • Technical sales understanding
  • Lead generation
  • Client relationships building
  • Team leadership experience
  • Customer Service
  • Business development and planning

Affiliations

  • Travelling
  • Music
  • Learning new Skills
  • Innovation

Accomplishments

I exceed my targets before timing and get increment in salary.

Timeline

Night cook

CH&CO
01.2024 - Current

MSc Management - Customer Experience Strategy, Global Strategy and Sustainability, Management Essentials

BPP University
11.2023 - 01.2025

Corporate account manager

Tata AIA Life Insurance
03.2023 - 11.2023

Business development manager

Think & Learn Private Ltd.
12.2021 - 03.2023

Junior Relationship Officer

Axis Bank
07.2020 - 12.2021

Bachelor of Commerce - Business, Management, Finance, Accounting, Banking and Marketing

Bhai Gurdas Institute of Management & Technology
08.2016 - 05.2019

Diploma in Accounting Software - Accounting

I.T. CREW
06.2015 - 05.2016

Certificate of Higher Education - English, Accounts, Business and Economics

Vasant Valley Public School
04.2014 - 03.2015

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Manpreet Kaur