Manpreet Kaur
BIRMINGHAM,West midland
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
7
7
years of professional experience
Work History
Receptionist
Monty's deli bar and sandwich
Birmingham, West midland
08.2023 - Current
- Professionally greeted incoming customers and provided friendly, knowledgeable assistance..
- Handled office petty cash and maintained flawless records.
Supervisor
Rochelle clothing company Ltd
Smethwick, Sandwell
06.2023 - 08.2023
- Supervised activities of workers and enforced safety regulations.
- Receiving calls over 50 and increased business revenues
Warehouse operative
Evry warhouse
Rugby, Warwickshire
11.2022 - 01.2023
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Received deliveries and helped to coordinate storage.
Assitant manager
Doaba electronic
Ludhiana, punjab
09.2019 - 07.2022
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Receptionist
Dumbling hood cafe
Ludhiana, Punjab
09.2018 - 08.2019
- Managed calendars, strategically scheduling appointments to maximise availability.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Created agendas for meetings, prepared materials and took detailed notes.
Agent
Leisureflies travel agency
Chandigarh, India
12.2017 - 08.2018
- Managed customer relationships to achieve high satisfaction rate.
- Coordinated communications between clients and services to facilitate sales progress.
Education
Master of Business Administration - Business
Birmingham city university
Birmingham, West midland2023
Bachelor of Science - Airline tourism and hospitality management
GNA university
India, Punjab2018
Secondary education - Arts
Girls secondary school
India, Punjab2015
Skills
- Three years experience working in Doaba Electrical as an associate worker, located in India, and building some good skills such as teamwork, time management, cooperation, and problem-solving skills
- 4 months experience working in Montys Deli Bar and Sandwich as a receptionist in Birmingham and building some skills like counter sales, sales transactions, customer service, organizational skills, and team orientation
- Provided great customer service including greeting and thanking customers with a cheerful attitude
- Excellent communication skills and ability to communicate in various languages including English, Punjabi, and Hindi
- Microsoft Word and Microsoft Office
- Good time management
- Point of Sale
- Order processing
Languages
English
Advanced
C1
Punjabi
Advanced
C1
Hindi
Upper intermediate
B2
Timeline
Receptionist
Monty's deli bar and sandwich
08.2023 - Current
Supervisor
Rochelle clothing company Ltd
06.2023 - 08.2023
Warehouse operative
Evry warhouse
11.2022 - 01.2023
Assitant manager
Doaba electronic
09.2019 - 07.2022
Receptionist
Dumbling hood cafe
09.2018 - 08.2019
Agent
Leisureflies travel agency
12.2017 - 08.2018
Master of Business Administration - Business
Birmingham city university
Bachelor of Science - Airline tourism and hospitality management
GNA university
Secondary education - Arts
Girls secondary school
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