Manon Pain-Azmi
London
Summary
Bilingual detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Executive
Atlas Travel Solutions Group
London
08.2024 - 02.2025
- Coordinate daily operations by managing travel bookings, itinerary planning, and client communications to ensure smooth and efficient service delivery
- Tracking travel expenses, preparing reports, and analysing operational performance to drive process improvements
- Providing excellent support to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the travel process
- Developed strategies for reduced carbon footprint.
- Liaising with travel suppliers, hotels, and transport providers to secure the best rates and ensure high service quality
- Worked with various teams to address operational challenges and find solutions.
- Streamlined operations using green technologies, led to a more sustainable workplace environment.
Operations Officer
OTHER SOLUTIONS Consulting
01.2023 - 08.2024
- Company Overview: OTHER SOLUTIONS (OSC) is a risk management and consultancy company supporting the humanitarian and development aid sectors
- OSC offers expert advice, support and assistance employing a tailored approach that aligns with the specific context and program requirements to enhance safety and security measures
- Reported to the Operations Manager, oversaw the company's daily operations and administration, responsible for planning, implementing and running all activities related to operations at the different stages of a mission
- OTHER SOLUTIONS (OSC) is a risk management and consultancy company supporting the humanitarian and development aid sectors
- OSC offers expert advice, support and assistance employing a tailored approach that aligns with the specific context and program requirements to enhance safety and security measures
Administrative Assistant
Medicare Français
04.2022 - 12.2022
- Company Overview: Medicare Français is a globally recognised leader in delivering top-tier medical, dental, and paramedical diagnostics, treatment, and care of the highest quality
- Efficiently managed the clinic's operations by providing dedicated support in tasks such as data entry, document preparation, and file organisation
- Conducted general administrative duties, including assisting in maintaining and updating records to ensure accuracy and relevance
- Collaborated flexibly within teams and across the business to provide coverage for other officers as needed
- Showcased proficiency in optimising invoicing workflows and producing precise insurance documentation
- Oversaw incoming calls, proficiently resolved inquiries, and generated letters, emails, and reports to facilitate seamless communication within and outside the organisation
- Conducted regular audits to ensure compliance with established guidelines
- Medicare Français is a globally recognised leader in delivering top-tier medical, dental, and paramedical diagnostics, treatment, and care of the highest quality
Education
Msc - Sustainable Development
SOAS University of London
London 01.2025 -
Bachelor of Arts - International Law and Spanish
Birkbeck, University of London
London 10.2019 - 06.2022
Skills
- Project management
- Excellent organisation
- Budget management
- Supporting training and development
- Strategic planning
- Communication
- Risk management
- Analytical skills
- Problem solving
- Sustainability advocacy
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Certification
- Essentials in Project Management, Microsoft and LinkedIn, 01/01/24
- Personal Field Security Training, OTHER SOLUTIONS, 07/01/23
- CPR and First Aid Certification, Emergency First Response, 07/01/23
- STOP THE BLEED, American College of Surgeons, 07/01/23
- BSAFE, United Nations Department of Safety and Security, 04/01/23
Languages
English
Fluent
French
Native
Spanish
Upper intermediate
Hindi
Beginner
Timeline
Msc - Sustainable Development
SOAS University of London
01.2025 -
Operations Executive
Atlas Travel Solutions Group
08.2024 - 02.2025
Operations Officer
OTHER SOLUTIONS Consulting
01.2023 - 08.2024
Administrative Assistant
Medicare Français
04.2022 - 12.2022
Bachelor of Arts - International Law and Spanish
Birkbeck, University of London
10.2019 - 06.2022
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