Manon Ayliffe
Guildford,United kingdom
Summary
Friendly Volunteer skilled in delivering exceptional guest experiences at care facilities. Manages guest inquiries and ensures smooth navigation, enhancing visitor satisfaction. Supports fundraising initiatives to foster community connections.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer at an elderly home
Catherine Hayer
Guildford, United kingdom
07.2025 - 09.2025
- Supported elderly residents in care homes through regular visits and interaction.
- Supported elderly residents through regular visits, assisting with shopping and household tasks to enhance daily living.
- Used excellent listening skills, empathy and friendly approach to provide best possible care for service users.
- Built rapport with families and service users, creating a welcoming and safe environment that promoted comfort and well-being.
- Organised and set up community event spaces to foster engagement and connection among residents.
- Supported smooth running of local fundraising events.
- Responded to guest questions about current facility events and future offerings.
- Controlled crowd movements in safe, organised manner following established schedule.
- Demonstrated customer service abilities while greeting and welcoming visitors upon arrival.
- Guided guests to bathroom and food locations, ensuring a smooth and enjoyable visit.
- Participated in literacy programmes, helping adults and children improve reading and writing skills.
Volunteering at a nature reserve
Whitmoor common
Guildford, United kingdom
03.2025 - 04.2025
- Maintained clean, safe environments to minimise accident risks.
- Supported team initiatives by voluntarily taking on extra duties.
- Engaged with customers to identify needs and enhance service delivery.
Education
GCSEs - secondary school
George abbot school
Guildford 2020 - 2025
A-Levels - college
Godalming college
Godalming 2025 - 2027
Skills
- Cleaning techniques
- Security understanding
- Youth outreach
- Basic numeracy
- Guest and facility safety
- Handling cash
- Efficient delegation
- Health and safety standards
- Volunteer recruitment
- Following instructions
- Fire safety awareness
- Elderly care
- Guest and client satisfaction
- Public Relations
Languages
English
First Language
French
Intermediate
B1
Certification
- [Area of study] certified
Interests
- I was in the debate teams at my old school George Abbot which i enjoyed a lot because it was with all my friends and i think it helped me gain confidence in my speech and my decisions
- I did a Scooba diving course and i play tennis
Timeline
Volunteer at an elderly home
Catherine Hayer
07.2025 - 09.2025
Volunteering at a nature reserve
Whitmoor common
03.2025 - 04.2025
GCSEs - secondary school
George abbot school
2020 - 2025
A-Levels - college
Godalming college
2025 - 2027