Manoj Palanisamy
Programmer
Croydon,CAM
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Cashier
Shell
11.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Trading Assistant
Sainsbury's Supermarket
02.2023 - Current
- Contributed to the development of proprietary trading algorithms through comprehensive research and testing efforts.
- Enhanced portfolio returns with strategic trade adjustments, closely monitoring financial news and market developments.
- Developed and maintained comprehensive databases of historical trade data for future strategy formulation.
- Increased trading efficiency by streamlining processes and implementing new software tools.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Computer Applications - Computer Programming
KSR Arts And Science of College
India 04.2001 -
MSC Management With Project Management With PDP - Project Management
BPP Business School
London, United Kingdom 04.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
POS Systems
Time management skills
Product restocking
Customer service excellence
Patience and Empathy
ID Verification
Work Ethic and Integrity
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Timeline
Cashier
Shell
11.2023 - Current
Trading Assistant
Sainsbury's Supermarket
02.2023 - Current
Bachelor of Computer Applications - Computer Programming
KSR Arts And Science of College
04.2001 -
MSC Management With Project Management With PDP - Project Management
BPP Business School
04.2001 -