MANOJ MUDADLA
Leeds,United Kingdom
Summary
Dedicated professional with a solid background in problem solving and exception handling, alongside expertise in SOP and health compliance. Proven ability to deliver exceptional customer service and support, with strong skills in data processing and Excel. Experienced in project coordination, negotiation, and conflict resolution, with a focus on effective time management and informed decision-making. Committed to risk assessment and achieving organizational goals through strategic planning.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
QC Operative
GXO Logistics
Leeds
2026.04 - Current
- Maintained high levels of accuracy whilst managing multiple tasks simultaneously.
- Utilised warehouse management systems to analyse and fix shipping issues, including repacking and relabelling.
- Investigated and resolved inventory discrepancies, such as misplaced items, damaged goods, or scanning errors, reducing stock inaccuracy.
Warehouse Operative (Problem Solver)
Amazon
Leeds
2025.08 - 2026.01
- Managed order and inventory exceptions including barcode errors, missing items, and damages.
- Investigated discrepancies to unblock fulfilment flow and maintain productivity targets.
- Supported picking, packing, and sorting operations under strict quality standards.
Warehouse Operative (Problem Solver)
GXO Logistics
Leeds
2025.05 - 2025.07
- Resolved stock discrepancies and supported inbound/outbound operations.
- Maintained inventory accuracy and adhered to warehouse safety procedures.
Customer Service Representative
Wipro HR Services
2022.10 - 2023.09
- Delivered HR and payroll support for global clients including McDonald's and PepsiCo.
- Achieved 95%+ customer satisfaction while handling high-volume queries.
Data Processing Associate
Vertafore
2021.01 - 2022.07
- Processed high-volume client data with strong accuracy and quality compliance.
Education
MSc - Project Management
Leeds Beckett University
UK 2023.09 - 2024.12
BTech - Electronics & Communication Engineering
GMR Institute of Technology
India 2015.06 - 2019.08
Skills
- Problem solving and exception handling
- SOP and health compliance
- Customer service and support
- Data processing and Excel
- Project coordination
- Negotiation skills
- Conflict resolution
- Time management
- Decision making
- Risk assessment
Affiliations
- Event planning
- Music
- Car spotting
Timeline
QC Operative
GXO Logistics
2026.04 - Current
Warehouse Operative (Problem Solver)
Amazon
2025.08 - 2026.01
Warehouse Operative (Problem Solver)
GXO Logistics
2025.05 - 2025.07
MSc - Project Management
Leeds Beckett University
2023.09 - 2024.12
Customer Service Representative
Wipro HR Services
2022.10 - 2023.09
Data Processing Associate
Vertafore
2021.01 - 2022.07
BTech - Electronics & Communication Engineering
GMR Institute of Technology
2015.06 - 2019.08