MANOBHIRAM LAKKAKULA
Luton
Summary
. Time management . Risk analysis . Observational skills . Builds confidence in working environment and steer the team towards the goal. . Cashier Hospitality services . Reception management Polite and positive front desk ambassador with exceptional telephone etiquette. Easily adaptable to high-pressure, dynamic situations. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Advertising specialist
N2O
06.2023 - 08.2023
- Created engaging marketing materials, driving campaign and brand awareness.
- Communicated marketing team accomplishments and progress reports, verifying alignment with key business objectives.
- Coordinated staffing for marketing events, ensuring optimal coverage and brand visibility.
- Analysed usage patterns to understand how customers interacted with products and services.
- Maximised brand awareness through targeted marketing strategies.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Evaluated food products to verify freshness and quality.
Receptionist
Marriott Hotels
06.2017 - 01.2018
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Confirmed relevant guest information and payment methods to prevent fraud
- Took reservations over phone, in person and via computer for guests and provided confirmation information
- Assisted guests by furnishing information and directions to casino, gift shop and dining areas
- Issued room keys to guests upon check-in and answered questions regarding proper use.
Education
Master of Science - Business
University of Hertfordshire
Hatfield, DNC09.2024
Bachelor of Science - Hotel management
Bharatiar University
2020
Skills
- Engaging leadership style
- Training and development
- Inventory control
- Health and safety compliance
- Teamwork and Collaboration
- Reliability
- Work Prioritization
- Communication Skills
- Marketing campaigns
- Quality Assurance
- Customer relations
- Adapting and flexibility
Languages
English
Advanced
Certification
Level2 Safer Food Handler
Level3 Award in First Aid at Work
Timeline
Advertising specialist
N2O
06.2023 - 08.2023
Receptionist
Marriott Hotels
06.2017 - 01.2018
Master of Science - Business
University of Hertfordshire
Bachelor of Science - Hotel management
Bharatiar University
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