Manjushri Bidari

Project Description : Before any TVs can receive BBC apps such as iPlayer and Sounds, The TV Certification team test them to ensure they meet the BBC's specifications and the audience have a pleasant experience interacting with BBC content.Created and maintained test charters for BBC applications.

• Certification testing on BBC applications (BBC iPlayer, Red Button, Sounds) on various devices (STB’s, IPTV’s, HBBTV’s, Game consoles, etc.)
• Worked through various applications like ACT, PIH, Telly, PACMAN, Freely.
• Co-ordination and communication with other product/client teams.
• Configuring BBC partner devices and setting up environment for both partner and BBC side testing.
• Coaching and mentoring new team members on providing different aspects of testing in cert team.
• Ensuring seamless content delivery and broadcast-quality standards across multiple devices. Conducted in-depth testing for streaming performance, video and audio quality, DRM compliance, and compatibility, ensuring alignment with broadcast requirements for optimal viewer experience.
• Supporting BBC partners with day-to-day issue reports, queries, issue investigation and representing certification team in various stakeholder meeting and resolving issues on partner devices.
• Weekly deployment of devices to live and coordinating other change requirements.
• Running automated tests on multiple partner devices during device testing.
• Provided support in testing Freely supported partner device prior to Freely live and certifying freely supported devices.
• Prioritised tasks based on severity and impact on the overall project.
• Facilitated training sessions for new testers, promoting a culture of continuous learning.
• Detected critical bugs through diligent system testing, contributing to product reliability.
• Enforced best practices within the team enhancing overall productivity.
• Conducted rigorous functional testing for seamless user experience.
• Documented all testing procedures, ensuring transparency and repeatability.
• Experience with AWS pipelines and troubleshooting deployment issues
• Ensure seamless builds and releases utilising CI/CD tools like Jenkins, Github, AWS CodeBuild/CodePipeline.
• Took screenshots and diligent notes, documenting issues and escalating for resolution.
• Tested and classified materials according to detailed specifications.
• Delivered accurate test results by meticulous data analysis.

PROJECTs : MCA (MULTI CHANNEL ARCHITRECTURE)

CUSTOMER : Lloyds Banking Group

• Led a team of 13 to achieve successful MCA deliverables.
• Conducted requirement analysis and wrote test scripts for Jira and ALM.
• Created automation regression tests for MCA desktop application using UFT developer tools.
• Developed End of Test Reports (EOTR) after attending walkthroughs for lower environment testing.
• Coordinated with feature team members to determine go/no-go decisions.
• Performing first occurrence validation during production deployment on different data centers.
• Attended daily stand-up, triage meetings, and sprint planning sessions to ensure project alignment.
• Managed task sharing and compiled reports on daily activities and business releases.
• Facilitated snapshot creation and deployment using Urban Code for non-business releases.
• Coordinated with team for sharing task and building report on daily and business release basis.

PROJECTs : PACS (People Administration and Claim SYSTEM) |EIS ApPlication | Claim VANTAGE SYSTEM|VUE BILLING SYSTEM | Employer portal | Employee Administration SYSTEM

CUSTOMER : Reliance Standard Life Insurance

• Executed requirement analysis, scenario identification, and test script development for Azure integration.
• Conducted system integration testing among PACS, EIS, CV, VUE Billing System, and Employer portal.
• Performed UAT testing for Employer portal application to ensure functionality.
• Facilitated daily and sprint reporting through effective task coordination with team members.
• Acquired comprehensive knowledge of end-to-end insurance processes and workflows.
• Tested integrations across multiple systems including PACS, EIS, VUE Billing, and Claim Vantage System.
• Coordinated with team for sharing task and building report on daily and sprint basis.

PROJECTs – Worked across different projects -> CUSTOM BOOK UI / SPECIAL ORDER REPOSITORY | Custom PO System | Purchase Order System, Retail Price Management, LAM(APP 400)

CUSTOMER - Crate and Barrel

• As a Lead on this project, involved in planning, Requirement analysis to identifying scenarios, writing test scripts in the form of checklist.

• Adjusting Retail and Cost price for various custom based SKU’s across various Vendors and Key features

• Performing testing across various C&B brands like C&B, CB2 across USA and Canada.

• Performed testing on other web apps (Purchase Order System) that needed to execute while executing the Custom PO test cases.

• Performing testng across different channels for placing customer orders such as CCS(Contact Center System), POS (Point of Sale) and Website.

• End to end testing from placing the customer order to till the product reaches the Customer (That invloves Order Creation, vendor side services, maintainance, customer service actions, packaging , labeling payment, shipping and delivery.

• Checking data transition on AS400 using AS400 commands.

• SKU Adjustment (Store and Warehouse)

• Store Receiving, Customer Order Fulfillment, Custom Order Fulfillment, Retail and Cost price adjustment/update.

PROJECTs : Workforce Modelling Tool, Realiti Intraday

CUSTOMER : Vodafone and Lloyds Bank

• Established test environments and authored test scripts and user acceptance tests in Test Rail.
• Delivered comprehensive test and status reports for each release sign-off.
• Developed, reviewed, and executed test cases in Cucumber format using Gherkin language.
• Tracked user stories, bugs, and issues effectively on Jira.
• Participated in Sprint planning to define tasks and estimate timings accurately.
• Raised defects via Jira while collaborating with developers and business analysts.
• Executed Linux commands using Putty for various testing needs.
• Utilised Jenkins and Bamboo as continuous integration tools to enhance development workflows.
• Performed regression tests after bug fixes, confirming improved functionality.
• Performed risk assessment prior to release decisions; guaranteeing informed judgement.

PROJECTs and CUSTOMERs : The ANA Enterprise | Hiscox UK | Emirates Flight Training Academy (EFTA) | Virgin Train East Coast – DICE |Lexus UK and Europe | WalmartOne App

• Contributed to kickoff meetings and facilitated early brainstorming sessions.
• Developed test artefacts, including test plans and approaches, and prepared regression test scripts.
• Executed tests and validated components against established acceptance criteria.
• Logged defects and conducted retesting following fixes.
• Performed API testing using Postman to ensure functionality.
• Conducted accessibility testing with WAT toolbar, WAVE, and NVDA Screen Reader.
• Executed cross-browser testing and generated detailed test reports.
• Coordinated testing efforts between client and vendor in absence of project manager.
• Assessed user requirements, ensured alignment with final product features.
• Collaborated with development team to streamline communication channels.
• Performed boundary value analysis; curtailed edge case errors.
• Reviewed requirements documentation, validated against actual software behaviour.

PROJECTs : Financial Inclusion Kiosk Implementation

CUSTOMER : Canara Bank

• Conducted requirement analysis to derive test cases and scenarios.
• Executed tests and verified data accuracy using SQL queries.
• Prepared test status and summary reports for stakeholder review.
• Facilitated user acceptance testing to validate system functionality.
• Supported production deployment testing to ensure seamless operations.
• Participated in customer calls to provide system support and resolve issues.
• Maintained live location report and clarification tracker for raised queries.