Manjot Kaur
Leicester
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Family Business
05.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
BBA - Business Management
Coventry University London
London01.2026
Skills
- Complaint resolution
- Sales expertise
- Report preparation
- Multi-line phone talent
- Stocking and replenishing
- Creative problem solving
Timeline
Customer Service Representative
Family Business
05.2023 - Current
BBA - Business Management
Coventry University London
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