Hi, I’m
Manish Kumar
Coventry,united kingdom
Summary
Skilled bar management professional able to improve team performance and grow bar sales through top management skills and business acumen.
Overview
7
years of professional experience
3
years of post-secondary education
Work History
The Tiffin Box Coventry, United Kingdom
Bar manager
11.2023 - Current
Job overview
- About Me
- Planned staffing levels based on evolving service demands.
- Ordered beverage and equipment stock by analyzing sales and customer trends.
- Organized special events and functions and corporate lunches.
- Monitored bar expenses and operations to minimize costs.
- Recognized and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary
- Oversaw selection, ordering and inventory controls of wine, beer and alcoholic beverages
- Resolved customer complaints involving food or beverage quality and service
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Radisson Blu HotelAbu Dhabi, United Arab Emirates
Food and beverage supervisor
08.2022 - 10.2023
Job overview
- Trains team members (CERTIFIED AS A TRAIN THE Trainer), Received star of the week award (Year 2019)
- Maintained highest standards for beverage quality and service
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant
- Implemented new drink policies, reducing over-pouring
- Responded to customer complaints, addressing concerns and distress with amicable interactions
- Maintained exhaustive knowledge beverage flavor profiles, nutritional information, allergens and alcoholic content.
Radisson Blu Hotels&ResortsAbu Dhabi
Food and Beverage Team Leader
06.2019 - 08.2022
Job overview
- Implemented new drink policies, reducing over-pouring
- Responded to customer complaints, addressing concerns anddistress with amicable interactions
- Maintained exhaustive knowledge beverage flavor profiles,nutritional information, allergens and alcoholic content.
Le Royal MeridienAbu Dhabi
Waiter
11.2018 - 05.2019
Job overview
- Responsibilities
- Kept server areas clean and stocked to increase efficiency whileworking tables.Resolved guest and employee complaints tomaintain complete customer satisfaction and workforceeffectiveness
- Achieved monthly sales goals by using successful strategies topromote specials, desserts and alcoholic beverages
- Inspected dishes and utensils for cleanliness
- Maintained customer satisfaction with timely table check-ins toassess food and beverage needs.
Hilton HotelsAbu Dhabi, United Arab Emirates
Waiter
11.2016 - 10.2018
Job overview
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned, sanitized and organized food storage racks and bins, maintaining exceptional hygiene standards.
- Informed customers regarding ingredients used to address allergy and dietary issues.
Education
Institute of Hotel ManagementBathinda,India
Bachelor Of Science from HospitalityAdministration And Management
06.2013 - 05.2016
Skills
- Keen Observer
- Swift action in decision making
- Staff management
- Customer Service
- Knowledgeable in MS Office applications
- Multi-tasking
- Good listening and interpersonal skills
- Inventory control
- Employee training
- Wine and spirits expertise
- Recruitment
Additional Information
- Visa:, Working Visa, May 2022 Received Catch me at my bestaward (Year 2018) Received Employee of the Month(Year 2022)Organized and dependable candidate, successful atmanagingmultiple priorities with a positive attitude, .Willingness to take on added responsibilities to meetteam goals.
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Bar manager
The Tiffin Box
11.2023 - Current
Food and beverage supervisor
Radisson Blu Hotel
08.2022 - 10.2023
Food and Beverage Team Leader
Radisson Blu Hotels&Resorts
06.2019 - 08.2022
Waiter
Le Royal Meridien
11.2018 - 05.2019
Waiter
Hilton Hotels
11.2016 - 10.2018
Institute of Hotel Management
Bachelor Of Science from HospitalityAdministration And Management
06.2013 - 05.2016
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