Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Manisha Parmar

Leicester,United Kingdom

Summary

Hardworking talented with clerical work and skilled in managing team assignments. Experienced with word processing, data entry and scheduling to support office needs. Adapts easily to changing needs and analytically approaches diverse administrative issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Pathway Coodinator

University Hospitals of Leicester NHS Trust
Leicester, Leicestershire
03.2018 - Current
  • Telephone 0116 258 5353
  • Your job title Pathway Co-ordinator
  • Reviewed and appropriately actioned incoming correspondence to organise effective workflow.
  • Analysed and resolved complex resource management issues for Trauma department for optimised scheduling.
  • Set up appointments with patients and oversaw main department diaries.
  • Demonstrated proficiency in Microsoft Office applications including Teams, PowerPoint and Access to execute weekly presentations.

Children's Clinic Co-ordinator

University Hospitals of Leicester NHS Trust
Leicester
11.2015 - 03.2018
  • Implemented clear quality standards to maintain first-class patient provisions.
  • Set and monitored performance targets for optimised service-user care.
  • Planned annual budgets to meet operational needs within financial targets.
  • Assessed clinical care provisions to meet required safety standards.

Ward Clerk

University Hospitals of Leicester NHS Trust
Leicester
11.2013 - 11.2017
  • Managed designated ward and clinical areas in line with agreed clinic profiles, acting as central point of contact for patients.
  • Provided reliable administrative support to ward by employing skills in reception management and telephone correspondence.
  • Scheduled and confirmed appointments for entire management team.
  • Established systems for record retention by creating database for daily correspondence tracking.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.

Education

A-Levels - Double A2 Health and Social Care

Gateway Sixth Form College
09.2012

A-Levels - Maths

Gateway Sixth Form College
09.2012

NVQ Level 2 - IT Key skills

Gateway Sixth Form College
09.2012

A-Levels - Double AS Health and Social Care

Gateway Sixth Form College
09.2011

GCSEs - Science

Gateway Sixth Form College
09.2011

GCSEs - Higher Maths

Gateway Sixth Form College
08.2011

Skills

  • Microsoft Office
  • Telephone etiquette
  • Problem solving
  • Customer support
  • Administrative support
  • Data management
  • Ability to prioritize
  • Workflow planning

Accomplishments

  • Documented and resolved Clinic codes which led to accomplished new clinic structure for consultant.
  • Achieved Data Quality through effectively by working on my own initiatives to represent trauma department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. The opportunity to learn new skills and work with new technologies is particularly attractive to me. I have excellent communication skill being able to listen to others, communicate in different languages; English, Gujarati and Hindi. I have excellent computer and technical literacy which gives me a good understanding in my day to day job role which extends from basic to advanced; email, Microsoft office programmers, bespoke NHS systems and internet navigation. I am excellent at problem solving, I have the ability to work well as a team member but also work well using my own initiative. I have excellent interpersonal skills, which allows me to build good relationships with everybody at all levels. I work with accuracy ensuring a high level of planning skills giving me the ability to react early to any changes in circumstance, I am able to stay calm when the work place gets busy and I am excellent at prioritising my work load. My analytical and critical thinking skills help me to evaluate problems and come up with a solution.

My excellent time management enables me to manage my own time and the time of others making me reliable, responsible, and dependable and enables me to fulfil all of my obligations. I am always careful about detail and thorough when completing work tasks. My previous and currents job roles have taught me to be friendly and approachable with all users of the service; respecting their right to choice, showing dignity and respect to other people such as patients/relatives and colleagues alike. Working in the hospital has taught me to always respect the patient's confidentiality and to treat all people equally.

I am confident that I would be a great asset to your team and am able to learn new tasks efficiently and effectively to enable me to do my job role.

Timeline

Pathway Coodinator

University Hospitals of Leicester NHS Trust
03.2018 - Current

Children's Clinic Co-ordinator

University Hospitals of Leicester NHS Trust
11.2015 - 03.2018

Ward Clerk

University Hospitals of Leicester NHS Trust
11.2013 - 11.2017

A-Levels - Double A2 Health and Social Care

Gateway Sixth Form College

A-Levels - Maths

Gateway Sixth Form College

NVQ Level 2 - IT Key skills

Gateway Sixth Form College

A-Levels - Double AS Health and Social Care

Gateway Sixth Form College

GCSEs - Science

Gateway Sixth Form College

GCSEs - Higher Maths

Gateway Sixth Form College
Manisha Parmar