Manish Paul
United Kingdom
Summary
Dynamic professional with a strong foundation in project management and problem solving, complemented by excellent communication and interpersonal skills. Demonstrates a proven ability to coordinate multiple tasks efficiently, with a comprehensive knowledge of hotel operations. Committed to leveraging expertise to drive organisational success and enhance operational efficiency.
Overview
15
15
years of professional experience
Work history
Night Auditor
Ibis Budget Hotel
Salford Quays, UK
03.2022 - Current
- Responded promptly to guest queries, enhancing overall guest experience.
- Verified charges applied to rooms for accuracy and completeness.
- Updated room status on hotel management software after routine checks, keeping current records up-to-date.
- Checked hotel guests in and out in a professional and friendly manner.
- Assisted with check-ins and check-outs, streamlining hotel operations.
Night Supervisor
Holiday Inn Express
Stockport, Manchester
06.2024 - 07.2025
- Provided excellent customer service to enhance guest experience.
- Prepared reports on nightly activities for management review.
- Patrolled areas to monitor site security and enforce compliance with health and safety regulations.
- Assisted with check-ins, check-outs and reservations to support front office operations.
- Conducted night audits to balance reports and report to GM & Accounts.
Director
Sun Bright Consultant Ltd
03.2019 - 09.2020
Director
GSP Traders Ltd
03.2019 - 09.2020
Sales Manager
EK Enterprises Ltd
04.2012 - 01.2014
- Excellent communication and interpersonal skills, developed through extensive experience of working directly with customers in a fast-paced, pressurised environment as a Customer Service Travel Representative.
- Ability to coordinate multiple tasks and bring projects through to successful Conclusion.
Travel Consultant
Krishna Travel Ltd
06.2010 - 03.2012
- In charge of the above company dealing with Customer enquiries for flights, Long haul Destinations, Multiple Destinations, Hotels and Domestic /International packages.
- Operating GDS: 1. Galileo 2. world span 3. Amadeus
- Good knowledge in all of GDS.
- Since last 5 years I am doing a work in same profession.
Education
10th -
CBSE Board
10+2 - undefined
CBSE
Diploma - Domestic and International airlines ticketing/Fare Calculation and Travel mgt with CRS
International airlines and Management
Graduate (B.COM) - undefined
Delhi University
MBA - Insurance
Ignou
CSCS - undefined
Construction skill certification scheme
CCTV - undefined
Public Space Surveillance
Skills
- Excellent communication and interpersonal skills
- Ability to coordinate multiple tasks
- Project management
- Problem solving
- Knowledge of hotel operations
Languages
Hindi
English
Personal Information
- Date of birth: 08/09/85
- Gender: Male
- Nationality: Indian
- Marital status: SINGLE
Custom
- Enjoy travelling and discovering different cultures and customs of many countries.
- During my spare time I lead a very active social life and enjoy socialising and meeting new people.
- I enjoy most sports both team and individual including cricket.
Timeline
Night Supervisor
Holiday Inn Express
06.2024 - 07.2025
Night Auditor
Ibis Budget Hotel
03.2022 - Current
Director
Sun Bright Consultant Ltd
03.2019 - 09.2020
Director
GSP Traders Ltd
03.2019 - 09.2020
Sales Manager
EK Enterprises Ltd
04.2012 - 01.2014
Travel Consultant
Krishna Travel Ltd
06.2010 - 03.2012
10+2 - undefined
CBSE
Diploma - Domestic and International airlines ticketing/Fare Calculation and Travel mgt with CRS
International airlines and Management
Graduate (B.COM) - undefined
Delhi University
MBA - Insurance
Ignou
CSCS - undefined
Construction skill certification scheme
CCTV - undefined
Public Space Surveillance
10th -
CBSE Board
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