Assistant Manager
Open to work
MANINDER KAUR
Burger King
Coventry,Longford
3
years of professional experience
1
year of post-secondary education
Dedicated and compassionate professional with over 3 years of experience in customer service, dealing with staff, high level of management tasks and maintaining high standards in fast-paced environments. Skilled in communication, teamwork, solving customers' queries , stock management, and responding to concerns with empathy and professionalism. Committed to delivering respectful, patient-centred support while following procedures and maintaining safe, efficient daily operations. Seeking an NHS role where I can contribute to high-quality care and positive patient experiences
Work history
Assistant manager
5 Months- Managed over 30 team members and interacted with nearly 350 customers daily.
- Enhancing the customer service by implementing a new item and raising the level of customer satisfaction by 50%.
- Controlled stock levels to reduce loss by 15%.
- Oversaw stock of over 50 items, achieving a 20% reduction in overusage.
- Coordinated with nearly 10 suppliers to ensure timely service for all store items.
Shift manager
11 Months- Recruited and trained 15% of new team members on work processes and product knowledge, enhancing customer interactions by 20%.
- Resolved 80% of customer complaints promptly, contributing to a 50% increase in customer satisfaction.
crew
1 Year 7 Months- Recommended items to over 50 customers during shift, enhancing their purchasing experience.
- Coordinated with other staff for timely preparation of orders by reducing 15% wait times for customers.
- Processed 80% of customer payments, contributing to improved customer satisfaction.
Skills
Excellent time-management skills
with the ability to organise workloads and consistently meet deadlines.
Strong recruitment and hiring experience
including identifying suitable candidates and supporting onboarding.
Confident leadership abilities
motivating teams and guiding staff towards shared goals.
Effective customer relationship-building skills
focused on delivering personalised service and encouraging loyalty.
Skilled in prioritising tasks efficiently to manage multiple responsibilities in busy environments.
Proven staff-management capability
including supervising
supporting
training
and coordinating team members.
Education
Master of Business Administration - Business
Work preference
Job search status:
Open to work
Work Type
Full time
Location preference
On-site
Salary range
£45000/yr - £200000/yr
Timeline
Assistant manager
Burger King
04.2026 - CurrentRead More
Shift manager
Burger king
04.2025 - 03.2026Read More
crew
Burger King
08.2023 - 03.2025Read More
BPP University
Master of Business Administration from Business
05.2023 - 10.2024Read More