Mani Kumar Reddy Rekha
Hatfield,United Kingdom
Summary
Sales professional specializing in business-to-business sales and digital advertising. Demonstrated success in lead generation and outreach, utilizing CRM tools to improve client engagement. Expertise in consultative sales, data analysis, and A/B testing to achieve measurable results. Strong communication and time management skills facilitate adaptability in dynamic environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Citizen Service Executive
TATA CONSULTANCY SERVICES
Hyderabad, India
05.2022 - 09.2023
- Collaborated with citizens through phone, email, and in-person communications to ensure effective engagement.
- Managed high volumes of citizen queries to demonstrate commitment to quality service delivery.
- Utilised advanced CRM tools to maintain accurate records of citizen interactions.
- Coordinated with internal departments to escalate and resolve complex citizen issues efficiently.
- Strengthened client relationships by providing excellent customer service.
B2B Sales Executive
Freelance
Hyderabad, India
03.2021 - 04.2022
- Sustained outbound sales via cold calls and emails targeting SMEs and startups.
- Managed complete sales cycle from prospecting through deal closure.
- Created and maintained lead pipeline utilising CRM tools.
- Collaborated with digital marketing teams to generate qualified leads.
- Consistently exceeded monthly lead generation targets.
- Cultivated effective client relationships to comprehend needs.
Education
MSc - International Business Management
University of Hertfordshire
Hatfield, Hertfordshire 10.2023 - 09.2025
Bachelor of Business Administration - Marketing
Icreate Business School
Hyderabad 05.2019 - 05.2022
Skills
- Business-to-business sales
- Lead generation and outreach
- Customer relationship management tools
- Digital advertising expertise
- Consultative sales approach
- Data analysis and A/B testing
- Effective time management
- Communication skills (written and verbal)
- Adaptability and problem solving
Custom
- I have a strong interest in modern communication methods and enjoy meeting new people, learning from professionals, and staying updated with changes in the business world.
Timeline
MSc - International Business Management
University of Hertfordshire
10.2023 - 09.2025
Citizen Service Executive
TATA CONSULTANCY SERVICES
05.2022 - 09.2023
B2B Sales Executive
Freelance
03.2021 - 04.2022
Bachelor of Business Administration - Marketing
Icreate Business School
05.2019 - 05.2022
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