manikantaraju chekuri

Host

blacksheep hotels

Cluanie, glenmoristion

08.2023 - 06.2025

Collaborated on promotional activities that increased restaurant visibility.
Followed hygiene and safety regulations to uphold high standards of health protection.
Handled table reservations for smoother dining experiences.
Maintained cleanliness of dining area, enhancing the overall ambiance.
Streamlined restaurant operations with efficient seating arrangements.
Created a welcoming environment with friendly interactions and prompt service.
Corresponded promptly to online queries, improving guest relations.
Managed conflict resolution to maintain a positive atmosphere.
Communicated effectively with kitchen staff, resulting in timely order deliveries.
Collaborated with bar staff for efficient drink orders and delivery.
Developed strong relationships with regular customers, encouraging repeat visits.
Adapted quickly to changing work schedules, maintaining productivity during peak hours.
Ensured guest satisfaction by providing excellent customer service.
Greeted and directed visitors, creating positive and welcoming first impression.
Operated tills to process daily cash and card payments, maintaining till in balance at all times.
Provided guests with menus and recommended specials.
Boosted first impression for customers by maintaining clean and orderly front-of-house area.
Answered phone calls and scheduled reservations for guests.
Answered phone calls and inquiries, providing information and assistance to callers.
Collaborated with kitchen and serving staff for smooth service operations.
Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
Maintained reception area stock of important forms and brochures.
Coordinated incoming and outgoing packages and mail to facilitate distribution.
Worked closely with the management team, contributing to business improvements.
Coordinating with housekeeping and maintenance teams to keep the property clean and well maintained as per the standards.
Explaining to the guests about local attractions this gives a strong impression about our services.