Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manikanta Tangirala

Feltham,Middlesex

Summary

Dedicated professional Manager with expertise in recruitment and hiring procedures, technical equipment operation, and customer satisfaction enhancement. Demonstrates efficient time management and proactive leadership, ensuring patience and composure in high-pressure environments. Skilled in reservation handling and front desk operation, with a service-oriented mannerism that enhances customer relationship management systems. Committed to advancing career goals through continuous improvement of service delivery and operational excellence.

Overview

3
3
years of professional experience

Work History

Manager

St Giles Hotel
Tottenham, Haringey
12.2022 - Current
  • Managed hotel restaurant operations, elevated dining experience.
  • Improved guest satisfaction by implementing new concierge services.
  • Conducted regular property inspections to maintain high standards of cleanliness and repair.
  • Collaborated with sales team to maximise room occupancy rates.
  • Tailored guest experiences according to individual preferences creating unique stays.
  • Developed comprehensive staff training programmes for improved efficiency.
  • Coordinated front desk operations, ensured smooth guest experiences.
  • Negotiated favourable contracts with vendors, reduced operational costs.

Receptionist

ST GILES HOTEL
Tottenham, Haringey
12.2021 - 12.2022
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Maintained an organised reception area for a professional business environment.

Education

B Tech - Computer Science(Csc)

Geetanjali College of Engineering
Hyderabad,India
08/2015 - 05/2019

Master of Science - Computer Science

University of York
York
09/2021 - 09/2023

Skills

  • Recruitment and hiring procedures
  • Technical equipment operation
  • Customer satisfaction enhancement
  • Efficient time management
  • Proactive leadership
  • Patience and composure
  • Reservation handling
  • Service-Oriented mannerism
  • Customer relationship management systems
  • Front desk operation

Languages

English
Fluent

Timeline

Manager

St Giles Hotel
12.2022 - Current

Receptionist

ST GILES HOTEL
12.2021 - 12.2022

B Tech - Computer Science(Csc)

Geetanjali College of Engineering
08/2015 - 05/2019

Master of Science - Computer Science

University of York
09/2021 - 09/2023

Similar Profiles

CREATE PROFILE
Manikanta Tangirala