Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

MANIKANTA SUNKARA

OSWESTRY,UK

Summary

A dedicated professional with a strong foundation in customer relationship management and conflict resolution, demonstrating excellent communication and problem-solving skills. Known for patience and empathy, effectively managing time and multitasking to ensure attention to detail in all tasks. Proficient in teamwork and collaboration, with basic computer literacy including POS systems and MS Office. Aspiring to leverage these competencies towards enhancing organisational efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work history

Customer service representative

Morrisons
OSWESTRY, uk
11.2024 - Current
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Facilitated customer loyalty programmes to enhance customer retention.
  • Offered technical support, leading to enhanced user experience.

Education

Master of Business Administration - Marketing and Professional Development

University of Chester
Chester
10.2024 -

Skills

  • Excellent Communication
  • Customer Relationship Management
  • Problem Solving
  • Patience and Empathy
  • Time Management
  • Conflict Resolution
  • Teamwork and Collaboration
  • Basic Computer Literacy (POS systems, MS Office)
  • Attention to Detail
  • Multitasking

Languages

English
Fluent

Timeline

Customer service representative

Morrisons
11.2024 - Current

Master of Business Administration - Marketing and Professional Development

University of Chester
10.2024 -
MANIKANTA SUNKARA