MANIKANTA SUNKARA
OSWESTRY,UK
Summary
A dedicated professional with a strong foundation in customer relationship management and conflict resolution, demonstrating excellent communication and problem-solving skills. Known for patience and empathy, effectively managing time and multitasking to ensure attention to detail in all tasks. Proficient in teamwork and collaboration, with basic computer literacy including POS systems and MS Office. Aspiring to leverage these competencies towards enhancing organisational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work history
Customer service representative
Morrisons
OSWESTRY, uk
11.2024 - Current
- Trained new hires for improved productivity and efficiency on the job floor.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Facilitated customer loyalty programmes to enhance customer retention.
- Offered technical support, leading to enhanced user experience.
Education
Master of Business Administration - Marketing and Professional Development
University of Chester
Chester 10.2024 -
Skills
- Excellent Communication
- Customer Relationship Management
- Problem Solving
- Patience and Empathy
- Time Management
- Conflict Resolution
- Teamwork and Collaboration
- Basic Computer Literacy (POS systems, MS Office)
- Attention to Detail
- Multitasking
Languages
English
Fluent
Timeline
Customer service representative
Morrisons
11.2024 - Current
Master of Business Administration - Marketing and Professional Development
University of Chester
10.2024 -
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