Mandy Tsui
Oxford,Oxfordshire
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
17
17
years of professional experience
Work History
Sales specialist
VF Corporation (North Face), Bicester UK
Oxford , United Kingdom
04.2022 - 06.2023
- Drove pipeline development through continued collaboration with marketing teams.
- Provided outstanding customer service to clients by answering and directing questions and concerns.
- Collaborated with team members to meet sales goals within designated timelines.
- Maximised product range potential through tailored client account packages.
Senior sales representative
Centaline Property Agency Ltd, HK
, Hong Kong
04.2019 - 02.2022
- Drove continuous improvement by accurately tracking and analysing campaign ROI through Salesforce.
- Maximised sales potential by creating, monitoring and revising lead generation plans, producing HKD1.39M (GBP 139,000 )in annual revenue.
- Ensured profitable sales process by qualifying and following up new accounts, using lead scoring system.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Identified prospect needs and offered appropriate products and services.
- Achieved monthly sales and performance KPIs for improved team success
Freelance Sales and Investment Consultant.
South China Investment Limited, Delta Asia Financial
, Hong Kong
08.2013 - 03.2019
- Recommended solutions to help clients maximise compliance with financial services regulations.
- Identified financial outcomes and potential returns to strengthen robustness of financial planning.
- Improved investment outcomes, using statistical software to perform econometric analysis of market data.
- Delivered high-quality consulting, supporting clients to meet and exceed short- and medium-term financial goals.
- Improved existing client relationships to increase total assets.
Assistant Vice-President
Sun Hung Kai Financial Co Ltd
, Hong kong
02.2006 - 07.2013
- Increased company profitability by contributing to sales strategy and execution.
- Identified expansion opportunities into new customer groups, markets and industry developments.
- Negotiated lucrative contracts and built beneficial relationships with companies and individuals.
- Interacted with a variety of international investment institutions and clients.
- Delivered results with an emphasis on excellent investment and customer service
Education
Certificate of Business of Administration -
The Open University of Hong Kong
/2004 - /2005
Diploma of Higher Education -
Professional Diploma of Finance Management
Hong Kong /2005 - /2006
Skills
- Self-motivated
- Target driven
- Customer service
- Fluent in Cantonese and Mandarin
- Relationship building
- Network development
- Interpersonal communication skills
- Microsoft Word, Excel, PowerPoint
Interesting
• Hiking (Group of hikers, 10km - 15km weekly for 6 years)
• Yoga (Ashtanga Vinyasa Yoga and Hatha Yoga for over 10 years, acted as a volunteer helper in
Yoga Conference in Hong Kong in 2016,2017)
• Kayaking (Learnt self-rescue and explored sea trips)
• Traveling (A back-packer to Europe, Scandinavia, West Europe etc.)
• Mental Health First Aider (April 2022)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sales specialist
VF Corporation (North Face), Bicester UK
04.2022 - 06.2023
Senior sales representative
Centaline Property Agency Ltd, HK
04.2019 - 02.2022
Freelance Sales and Investment Consultant.
South China Investment Limited, Delta Asia Financial
08.2013 - 03.2019
Assistant Vice-President
Sun Hung Kai Financial Co Ltd
02.2006 - 07.2013
Certificate of Business of Administration -
The Open University of Hong Kong
/2004 - /2005
Diploma of Higher Education -
Professional Diploma of Finance Management
/2005 - /2006
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