Mandy Smith

I am currently working as a Pastoral Support Officer in Dyffryn Taf School. I work with students aged between 11 years old to 18 years old assisting with well being and some behavioural issues. I work within a team of 2 other PSOs and a Lead Behaviour Officer also with 5 Heads of Year. Communication is essential with in the team along with recording and sharing information. I am experienced in communicating with parents of the students. I have good IT skills and I'm experienced in recording data.

As part of my role as an attendance officer I supported families, students and school in addressing and improving attendance, enforcing relevant legislation as required. The role involved communication between school and relevant outside agencies, arranging and attending meetings and assisting with all parties concerned.

The role of attendance officer also involved analysing data and inputting/amending students which required a high level of confidentiality.

I was situated in the school office and as part of the team I answered phone calls, worked on reception and assisted in the general running of the office.

Between the above dates I worked as a nanny in Guildford and London.

I worked for my first family for 9 years and still have a very close relationship with the family.

My second nanny position was with an American family living in London. I worked for them for 4 years. I was fortunate enough to travel to USA with the children often travelling alone with a baby and toddler.

Before having my own children I had temporary nanny jobs in and around London.