Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Mandy Kelly

Dartford,Kent

Summary

Finance officer with 40 years of experience in banking and finance. Proven track record in problem resolution and enhancing customer satisfaction. Committed to achieving team objectives with a flexible schedule. Proficient in both independent and collaborative work environments.

Overview

45
45
years of professional experience
5
5
years of post-secondary education

Work history

Finance Officer

Lewisham College
Lewisham, London
11.2002 - 07.2025
  • Executed daily banking transactions, ensuring accuracy in cash handling and operations.
  • Conducted regular compliance checks to enhance banking operations.
  • Managed banking procedures to eliminate discrepancies and maintain operational integrity.
  • Reconciled bank account for 2 Colleges, ensuring funds alignment.
  • Dealt with Student fees and debt collection and queries relating to these.
  • Raised purchase orders

Bank officer

National Westminster Bank PLC
London, London
08.1980 - 05.2002
  • Delivered tailored financial solutions based on comprehensive client evaluations.
  • Ensured seamless operation of daily banking activities to enhance workflow.
  • Maintained detailed transaction records to uphold transparency and accuracy.
  • Resolved customer complaints swiftly, resulting in improved retention rates.
  • Fostered strong client relationships through exceptional customer service.
  • Opened new customer accounts and facilitated smooth onboarding processes.
  • Investigated customer queries to provide effective financial resolutions.
  • Led a small team focused on charged security work, ensuring compliance.
  • General back and front office skills and experience including Head Cashier, Foreign Exchange and Treasury Reserve and Investments Officer.



Education

GCSEs -

Greenwich Park Secondary School
Greenwich, London
09.1975 - 07.1980

Skills

  • Microsoft Excel
  • Accounts payable and receivable
  • Bank reconciliations
  • Balance sheet management
  • General ledger oversight
  • Self-directed deadline management
  • Accuracy under pressure
  • Adaptability to new techniques

Affiliations

  • Very keen gardener with allotments.

References

References available upon request.

Timeline

Finance Officer

Lewisham College
11.2002 - 07.2025

Bank officer

National Westminster Bank PLC
08.1980 - 05.2002

GCSEs -

Greenwich Park Secondary School
09.1975 - 07.1980

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Mandy Kelly