Mandy Jane Griffiths
Alcester
Summary
Accomplished professional with extensive expertise in business processes, project management, and PR and marketing. Proven track record in event planning, health and safety systems, and IT projects. Skilled in property evaluation, business funding, management accounting, budgeting, forecasting, and KPI analysis. Proficient in administration tasks including telesales, database setup, payroll management, and the use of various IT skills such as Word, Excel, PowerPoint, website packages, and database software. Adept at driving efficiency through PRINCE2 methodologies and committed to leveraging skills for organisational growth.
Overview
33
33
years of professional experience
1994
1994
years of post-secondary education
Work history
Operational/Accounting/Admin support
Self Employed/Agency
England
03.2010 - 01.2025
- SMB project management
- Business Consultancy including events/PR/Marketing
- Self Employed bookkeeping/IT assistance/Improving office efficiency and reducing costs
- Projects including set up for Payment Gateways, Improving Procurement process, Project Plan and implementation improving processes
- Self Employed bookkeeping/IT assistance/Improving office efficiency and reducing costs
- Management/Sourcing of Grants and funding including budgeting and form completions.
- Installing financial systems e.g. Xero and Sage
Operational/Project Manager/Financial Manager
GAP Communications Ltd
01.2001 - 12.2010
- Company Overview: Unified Communications Company
- Project Management – Manage External Supply Resources
- Management of Internal Personnel and Software solutions e.g
- CRM/Accounts/Trial downloads
- Manage UK Reseller Channel – Marketing and PR activities
- Website maintenance
- Financial manager looking after company accounts
- Ranging from debt collection to P&L balance sheet production
- Involved also with management and strategy planning for the company
- Full Accounts Management from Cash flow, bank reconciliation and KPI’s
- Manage and develop the Business - Manage personnel and third parties
- Troubleshoot business issues and recommend/implement improvements and processes
- Creating technical documents
- Project Manage – Liase with US and European Office to propose PR/Marketing activities in the UK then directly manage
- Travel when required
- Unified Communications Company
Office Manager
Pro-Tek Engineering Ltd
01.1998 - 12.2001
- Staff Management
- Finance Management
- Purchasing
- Sales
- Marketing
- Internal IT
Various Roles (Admin/Sales/IT)
Peak Trailers Ltd
01.1992 - 12.1998
- Managed and developed stock system
- Kept stocks active
- Designed application to analyse stocks and shares and manage MD’s stocks
- Manage orders through to delivery-sales role
- Visiting clients troubleshooting problems
- Implementation of Health and Safety System in factory along with H&S procedures documentation
- New business generation
- Accounts and financial involvement
Education
Evening Course/External courses - PRINCE2 Foundation & Practitioner, Access Database Course Level 1 and 2, Microsoft Word level 1 and 2, Microsoft Excel Level 1, Part Qualified Management Accountant - CIMA Intermediate level, City and Guilds Engineering Level 1, CAD/CAM Charmilles technology course, HSE Health and Safety for Managers
Bournville College FE - Office skills
Bournville College
Birlingham, Worcestershire 09.1985 - 09.1987
Baverstock - O level Law Grade C, O level Maths, English Grade C, GCSE’s English Literature, Biology, Physics
Baverstock
01.1979 - 01.1984
Skills
- Business Processes
- Virtual set ups
- PR and marketing
- Event planning
- PRINCE2
- Project management
- Health and Safety systems
- IT projects
- Property Evaluation
- Business funding
- Management accounting
- Budgeting
- Forecasting
- KPI
- Administration
- Telesales
- Database setup
- Marketing
- IT skills
- Word
- Excel
- PowerPoint
- Website packages
- Payroll
- Database software
Custom
Previously managed diaries and co-ordination for events/seminars in various sectors from service to manufacturing. Working with SLA’s and other agreements., Troubleshooted directly with clients/customers/government bodies and put in place procedures to avoid future problems on many projects., A good understanding of accounting practices having had basic accounting roles such as invoicing and all the functions within POP and SOP modules, to more financial analysis projects for SMB’s., Utilised various CRM systems from input to reporting., Managed Service departments from time to time which included scheduling, troubleshooting and setting up software and reporting. Along with diaries work loads and projects., Healthy understanding of Business Processes including Virtual set ups. I have set up small businesses and overseen PR and marketing activities as well as arranging events and seminars directly myself., PRINCE2 qualified – undertaken many projects e.g. Set up of H&S systems/Various IT projects/Property Evaluation Projects., Obtained Business funding for companies., Part Qualified Management accountant – budgeting/forecasting/KPI’s etc. Experienced in all areas of Admin from telesales/database set ups/marketing plus much more., IT conversant from Standard Admin packages such as Word/Excel/Powerpoint/Website packages/Payroll/Database software plus many more applications.
Timeline
Operational/Accounting/Admin support
Self Employed/Agency
03.2010 - 01.2025
Operational/Project Manager/Financial Manager
GAP Communications Ltd
01.2001 - 12.2010
Office Manager
Pro-Tek Engineering Ltd
01.1998 - 12.2001
Various Roles (Admin/Sales/IT)
Peak Trailers Ltd
01.1992 - 12.1998
Bournville College FE - Office skills
Bournville College
09.1985 - 09.1987
Baverstock - O level Law Grade C, O level Maths, English Grade C, GCSE’s English Literature, Biology, Physics
Baverstock
01.1979 - 01.1984
Evening Course/External courses - PRINCE2 Foundation & Practitioner, Access Database Course Level 1 and 2, Microsoft Word level 1 and 2, Microsoft Excel Level 1, Part Qualified Management Accountant - CIMA Intermediate level, City and Guilds Engineering Level 1, CAD/CAM Charmilles technology course, HSE Health and Safety for Managers
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