Mandy Channell
Bournemouth,Bournemouth
Summary
Before starting with Nu Staff Care Ltd, i had only worked in the hotels, started at the bottom and worked up to hotel manager. My father was diagnosed with Cancer, and i took a lot of time helping to look after him. This made me want to have a career change. I was given the chance by Nu- staff to do this. They put through to do level 3 NVQ level city Guilds. And i achieved Advanced Level Apprenticeship in Adult Social care. I have learnt a lot since working for Nu-Staff. I am a compassionate individual, and i am very good listener. I have good strong knowledge of safety and sanitation standards. i have got all my relevant certificates feel i am an attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. I am Dependable and always willing to learn new things. Empathetic [Job Title] accustomed to assisting clients with household tasks, errands and financial tasks. Cleans and organizes kitchen and living areas and supports meal preparation for optimal convenience.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Domiciliary care worker
Nu Staff Image Plan Limited
Bournemouth, England
2016.11 - 2024.03
- Managed diverse daily wellbeing duties, from activity planning to mobility support.
- Practiced safety and hygiene procedures by maintaining clean work environment.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Improved patient satisfaction ratings by providing faultless personal care.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Completed laundry, ironing and dry cleaning.
- Nurtured service users' confidence and independence, improving social rehabilitation for patients.
- Shared hobbies and interests to build rapport with clients.
- Kept detailed records of care activities, condition changes and treatment responses.
- Followed client treatment plans for exercises, medications and wound care.
- Assisted in daily personal care routines for improved patient wellbeing.
- Administered medication and kept comprehensive records.
- Evaluated client health conditions and reported concerns to manager.
- Involved clients in decision-making to promote independence.
- Answered questions from clients, family members, and other carers.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
- Picked up client shopping and prescriptions.
- Accompanied clients to important appointments.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Transported and accompanied clients to appointments.
- Upheld safety and hygiene standards to reduce incidents and accidents.
- Carried out day-to-day duties accurately and efficiently.
Education
NVQ Level 3 - Health And Social Care {Adults} for England {Generic Pathway}
2016.11 - 2019.01
Skills
- Compassionate communication
- Emotional support
- Hoist operation
- Adult care
- Cleaning
- Manual handling
- Personal care
- Household chores
- Meal preparation
- Documentation management
- Customer-focused
Timeline
Domiciliary care worker - Nu Staff Image Plan Limited
2016.11 - 2024.03
Paragon Skills Industry - NVQ Level 3 , Health And Social Care {Adults} for England {Generic Pathway}
2016.11 - 2019.01