Mandy Barnes
Wollescote,Stourbridge
Summary
Highly experienced and reliable Administrator with 39 years’ experience in a professional office environment within the motor insurance industry. Highly organised with excellent attention to detail and proven ability to manage a wide range of administrative tasks. Confident handling email correspondence, documentation, data entry, and office support duties. A dependable and hardworking individual who works well independently and as part of a team.
Overview
39
39
years of professional experience
6
6
years of post-secondary education
Work history
Administrator/Motor Account Handler
Swinford Insurance part of Brown and Brown
Kinver, Staffordshire
1987.02 - 2026.02
- Provided day‑to‑day administrative tasks within a busy office environment
- Managed email correspondence with clients, colleagues, and external contacts
- Processed insurance documentation accurately and efficiently
- Maintained electronic and paper filing systems
- Completed scanning, photocopying, and document preparation
- Sorted and distributed incoming and outgoing post
- Carried out accurate data entry and typing tasks
- Assisted with banking duties and preparation of payments
- Ordered stationery and ensured office supplies were maintained
- Ensured records were kept up to date and compliant
Education
Typing RSA
Stourbridge Colleage
Stourbridge 1985.09 - 1986.09
Certificate of Secondary Education -
The Grange School
Stourbridge, Dudley 1980.09 - 1985.05
Skills
- Administration Tasks and office support
- Professional email and written correspondence
- Accurate typing and data entry
- Document management, scanning, photocopying, and filing
- Post handling (incoming and outgoing)
- Record keeping and maintaining accurate files
- Ordering and managing office stationery
- Banking and financial paperwork support
- Time management and organisation
- Strong attention to detail
- Ability to prioritise workload effectively
- Good communication skills with both Inbound/Outbound calls
- Typing
- Able to work in a demanding environment
- Time management efficiency
- Compliance awareness
- Underwriting principles
- Premium collections
Additional Information
- Reliable and punctual with an excellent work ethic
- Quick to learn new systems and procedures
- Professional, friendly, and approachable
- Word and Excel used on a daily basis
References
References
Available upon request
Timeline
Administrator/Motor Account Handler
Swinford Insurance part of Brown and Brown
1987.02 - 2026.02
Typing RSA
Stourbridge Colleage
1985.09 - 1986.09
Certificate of Secondary Education -
The Grange School
1980.09 - 1985.05