Mandeep Suman
Gravesend,County
Summary
Accomplished professional with expertise in project management and implementation, HR systems training (TRAC, ESR, Healthroster, Trust ID) and data analysis and reporting. Demonstrates strong strategic communication skills, team leadership and stakeholder engagement. Proven track record in process optimisation and service improvement. Committed to leveraging skills for continuous organisational growth and efficiency.
Overview
12
12
years of professional experience
Work history
HR Project Officer
Darent Valley Hospital
05.2023 - 12.2024
- Lead strategic HR projects, including optimising Medical Healthroster, Trac, Hellosign and Trust ID
- Spearhead cost-saving initiatives by enhancing rota management through Medical Healthroster rollout
- Provide HR system training to line managers and stakeholders across the Trust
- Create project documentation, reports, KPIs and benefits realisation data to align with organizational objectives
- Facilitate meetings, liaise with medical professionals and ensure smooth stakeholder engagement
- Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
Deputy Recruitment Manager
Darent Valley Hospital
09.2022 - 05.2023
- Managed a team of 6, conducting appraisals, 1-2-1s and ensuring team KPIs and objectives were met
- Deputised for Head of Recruitment, attending ICS and NHS strategic working group meetings
- Led recruitment fairs and open days to improve resourcing strategies and workforce planning
- Streamlined recruitment processes and ensured compliance with NHS guidelines and Trust policies
- Optimised job advertisement content to attract more qualified applicants.
- Reduced time-to-hire with introduction of of new HR systems.
TRAC Project Manager
Darent Valley Hospital
09.2020 - 09.2022
- Successfully rolled out TRAC Recruitment System and trained all end-users, streamlining recruitment workflows
- Managed project plans and timelines to meet deadlines while providing ongoing support and improvements
- Supported recruitment of 300+ international nurses during the COVID-19 pandemic, showcasing adaptability
- Developed support materials, conducted regular user feedback sessions and ensured process alignment
Workforce Information Officer / Team Leader
Darent Valley Hospital
05.2017 - 09.2020
- Managed contract changes, staff registrations and high-quality data reporting for Trust executives
- Acted as ESR Super-User, inputting large data volumes efficiently
- Created data-driven reports for board presentations and national distribution
- Processed agency staff documents and maintained high standards through data quality checks
- Maintained a well-organised digital archive system; ensured easy access to essential documents.
- Through meticulous data gathering and analysis, improved strategic planning initiatives.
Medical Records Clerical Officer
Darent Valley Hospital
01.2015 - 05.2017
- Ensured accurate formatting and delivery of patient medical records for clinical use
- Contributed to the E-HR Project, transitioning physical records into electronic formats
- Input data manually or by scanning documentation using office equipment.
Recruitment Officer
Gravesham Community Hospital
01.2013 - 01.2015
- Managed end-to-end recruitment processes for specialist healthcare roles
- Provided induction and onboarding support to new hires
- Collaborated with hiring managers to enhance workforce resourcing strategies
- Coordinated reference and background checks for compliance with right-to-work guidelines.
Education
GCSEs - English, Maths, ICT, Public Services
St Georges Church of England School
Skills
- Project Management & Implementation
- HR Systems Training (TRAC, ESR, Healthroster, Trust ID)
- Data Analysis & Reporting
- Strategic Communication
- Team Leadership & Stakeholder Engagement
- Process Optimisation & Service Improvement
Languages
English
Native
Punjabi
Fluent
Hobbies
- Volunteer to teach Bhangra and drumming workshops, enhancing leadership and social skills.
- Manage a Sunday league football team and developing a Saturday league team.
References
References available upon request.
Timeline
HR Project Officer
Darent Valley Hospital
05.2023 - 12.2024
Deputy Recruitment Manager
Darent Valley Hospital
09.2022 - 05.2023
TRAC Project Manager
Darent Valley Hospital
09.2020 - 09.2022
Workforce Information Officer / Team Leader
Darent Valley Hospital
05.2017 - 09.2020
Medical Records Clerical Officer
Darent Valley Hospital
01.2015 - 05.2017
Recruitment Officer
Gravesham Community Hospital
01.2013 - 01.2015
GCSEs - English, Maths, ICT, Public Services
St Georges Church of England School
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