Mandeep Sondh
Dunstable,UK
Summary
Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times. Polite and professional person with strong communication and multitasking skills.
Overview
13
13
years of professional experience
Work history
Back Door Warehouse & Grocery Department
Tesco Extra
Dunstable, Central Bedfordshire
07.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
Customer Assistant
Tesco
Birmingham
06.2012 - 06.2025
- Lead daily operations within the Beers, Wines & Spirits department to ensure a clean, well-stocked, and customer-ready environment.
- Engage with customers to understand individual needs and provide tailored support.
- Monitor stock levels, replenish shelves, and maintain merchandising standards.
- Respond to customer complaints professionally and effectively.
- Support a positive store atmosphere through teamwork and communication.
Education
BTEC Introductory Diploma - IT @ Work
Solihull College
Level 2 BTEC First Diploma - ICT Practitioners
Solihull College
GCSEs - undefined
Queensbridge School of Performing Arts
BirminghamSkills
- Customer Service Excellence
- Store Operations & Administration
- Cash & Stock Handling
- Customer Relationship Building
- Team Collaboration & Support
- Effective Communication
Languages
English
Native
Punjabi
Fluent
Affiliations
- Enjoy travelling the world, spending time with friends & family. Organising U.K day trips & overnight stays to explore multiple cities & cultures.
Accomplishments
- Awarded 'Best Colleague of the Year' in 2018 for outstanding service and teamwork.
References
References available upon request.
Timeline
Back Door Warehouse & Grocery Department
Tesco Extra
07.2025 - Current
Customer Assistant
Tesco
06.2012 - 06.2025
Level 2 BTEC First Diploma - ICT Practitioners
Solihull College
GCSEs - undefined
Queensbridge School of Performing Arts
BTEC Introductory Diploma - IT @ Work
Solihull College