Accomplished and results-driven Senior Security Professional with over a decade of experience managing physical security operations. Proven expertise in designing and implementing bespoke security frameworks for private and corporate sectors, aligned with regional risk landscapes and compliance requirements.
Strong track record in translating business objectives into scalable security strategies, mitigating threats, and minimizing potential losses. Adept at working cross-functionally with regional teams, stakeholders, and third-party vendors to deliver end-to-end security solutions. Skilled at communicating complex risk profiles clearly and effectively at all organizational levels.
Culturally fluent, adaptable, and fluent in six languages, with the ability to lead diverse teams across geographies and time zones. Currently studying Asis CPP with examination later this year.
Overview
17
17
years of professional experience
Work history
Security Manger EMEA HQ, & Deputy Account Director
Wilson James Ltd, TWDC
Hammersmith, Hammersmith and Fulham
08.2023 - Current
Oversee a team of up to 25 security officers and manage administrative duties, including scheduling and performance evaluations.
Partner with business leaders and cross-functional teams to develop scalable security solutions that align with corporate objectives.
Evaluated existing protocols and suggested improvements, leading to fortified safety measures.
Developed a great working partnership with law enforcement which resulted in a site TIP created with MET CT team.
Planned and Led crisis management drills, ensuring preparedness in case of emergencies i.e CT exercising
Provided strategic guidance on matters of risk management to reduce vulnerabilities.
Foster collaboration, accountability, and resilience
Develop improved training methods with a focus on public safety and officer awareness.
Coordinating and investigating any security incidents/breaches
Constantly aim to improve service levels by adding value and achieving KPI's
Ensure that all procedures are followed in accordance with Master SOP
Review Assignment instructions and training requirements
Chair weekly meetings with the head of TWDC facilities, maintenance and Health and Safety team to be aligned with works being carried out in the EMEA headquarters.
Build relationships with all the different business units.
Create security plan for off site TWDC events, I.e Theatre shows
Attend film premieres to quality assure vendor security
Coach and mentor the team, maintaining a succession plan
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Represented organisations at seminars, conferences and business events.
Security Account Manager
Wilson James Ltd, Snap Inc
London
12.2021 - 08.2023
Responsible for managing and developing UK physical security program
Managing administration and welfare of security team, including induction and continuation training, probation, and setting objectives during annual appraisals.
Responsible for rostering of staff and ensuring contract is manned to contractual specifications, including appropriate holiday cover and managing staff absences
Coordinating and investigating any security incidents/breaches
Work collaboratively with staff and Global Security operations Centre.
Provide strategy, technical leadership, and mentoring opportunities across account.
Established, mobilised new sites, install SOPS, Ai and Health and safety risk assessments
Compile monthly stats/reports, present and conduct meetings and briefings with Global Security Manager EMEA/APAC
Constantly aim to improve service levels by adding value and achieving KPI's
Ensure that all procedures are followed in accordance with Master SOP
Review Assignment instructions and training requirements
Make sure all security systems deployed are in good working condition
Recruitment for officers as of when required
Have weekly meetings with Global Security Director and brief on security projects.
Aid in development and implementation of training programs to create an environment of security & safety awareness throughout region including regional/business unit specific programs
Find ways on increasing efficiency and effectiveness in operations
Coordinate and manage security at events.
Regular liaison with Property and Facilities department to ensure that security is included in any property or facilities works.
Conduct security review and testing activity to ensure that physical security controls and individual security layers are functioning in accordance with global minimum requirements and / or regional directives.
Address problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
Security Manager
Wilson James Ltd, BP
Sunbury-on-Thames
04.2008 - 12.2021
Responsible for day-to-day operational management in line with customer and contractual expectations
Also to manage operational needs and requirements by leading and managing site security team to ensure consistent quality service delivery and prompt response to all incidents
Developing and implementing security policies, protocols, and procedures
Effective ownership of all day-to-day security operational matters and reporting them to Security Operations Manager
Act as key security contact for all daily operational security matters liaising with Client
Raise profile of security ensuring that customers are well informed always of operational issues, procedures, and processes
Training and supervising leading officers and security officers
Incident management and support
Reporting immediately to respective parties and aiding in coordinating security team to respond and control any incident on site Including fire evacuations, terror attacks, intruders (hostile or duplicitous), accident or injury, disaster, theft, lift entrapment and any other emergency response needed.
Manage deployment of Security Team by way of forward planning,
Kept team compliant with security protocols and appearance standards.
Conducted drills to keep security staff on alert and proficient with established plans.
Assessed ongoing risk factors and suggested improvements to senior management.
Managing Access Control system, manipulating and maintaining access rights for all customer employee's and AACS (Automated Access Control Systems) including door maglocks, barriers, speed-lanes, CCTV, Security Passes, building access groups
Respond to sites BMS (Building Management System) alarms, liaising with other key suppliers to complete tasks/react to incidents in efficient and competent manner
Produce weekly/monthly site access and egress reports and manipulate reports to be understandable for the client
Carry out safety briefings to staff in accordance with WJ and Client procedures
Working with Leads and Snr Officers to review and improve standards
Prepare reports for monthly and quarterly meetings.
Education
Certified Protection officer (CPO)
First Aid at Work Certificate
AED / Defibrillator Trained
IOSH Qualified - Security
SIA
London
NVQ Level 2 - Business Management
West Thames College
Hounslow
2002
High School Diploma -
Chania High School
Thika, Kenya.
1999
Skills
KEY SKILLS AND COMPETENCIES
Developing security related policies, procedures and standards that meet existing and newly developed regulatory requirements
Articulating technical data to non-technical audience
Proficient in MS Word, Excel, Outlook, PowerPoint and associated software packages
Knowledge of C cure 9000, Galaxy, Milestone, Lenel, Pelco, Aeos and other tools
Can clearly explain and present ideas and arguments
Strategic planning
Knowledge of HR policies
Investigative and curious mind
Self-motivated
Mentoring and coaching
Leadership skills
Languages
English
Fluent
Punjabi
Native
Hindi
Fluent
Swahili
Fluent
Timeline
Security Manger EMEA HQ, & Deputy Account Director
Wilson James Ltd, TWDC
08.2023 - Current
Security Account Manager
Wilson James Ltd, Snap Inc
12.2021 - 08.2023
Security Manager
Wilson James Ltd, BP
04.2008 - 12.2021
Certified Protection officer (CPO)
First Aid at Work Certificate
AED / Defibrillator Trained
IOSH Qualified - Security