MANDEEP KAUR
READING,LOWER EARLY, WOKINGHAM ROAD
Summary
Dedicated Sales Assistant delivering exceptional customer experiences through attentive service and product knowledge. Ensures store organisation and visual merchandising enhance the shopping environment. Resolves customer issues promptly, fostering loyalty and repeat business. Enthusiastic professional demonstrating strengths in customer engagement and problem-solving. Adapts to diverse roles with a focus on collaboration and achieving team goals. Eager to contribute positively to future opportunities. Energetic Sales Assistant with strong customer service skills and knack for building lasting relationships. Demonstrates initiative by understanding customer needs and offering tailored solutions. Proficient in point-of-sale systems, stock management, and visual merchandising. Brings positive attitude and commitment to enhancing shopping experience, contributing to increased sales and customer loyalty.
Overview
10
10
years of professional experience
Work History
Sales Assistant
DRESSMODE
FARNBOROUGH, HAMSPHIRE
05.2024 - 09.2025
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Handled customer returns, refunds and exchanges at customer service desk.
- Provided helpful, attentive sales support to generate positive customer feedback.
SOLO SHIFT RUNNER
Domino's Pizza
FARNBOROUGH, HAMSPHIRE
06.2023 - 04.2024
- Identified and resolved staff and resource deficiencies impacting production.
- Gave clear staff instruction to achieve production output.
- Planned and communicated daily manufacturing tasks and targets.
- Checked work throughout production phases for good quality control.
- Resolved conflicts between team members to maintain group harmony and productivity.
- Coordinated with kitchen staff to ensure timely and high-quality food preparation.
Financial Consultant
M/S FINDUS.NET.IN
PATIALA ,PUNJAB, INDIA
02.2016 - 02.2021
- Analysed financial statements, market trends, and client portfolios to provide tailored investment advice.
- Collaborated with clients to outline realistic financial goals and objectives.
- Conducted due diligence on investment opportunities to assess risks and potential returns for clients.
- Held regular meetings with clients to assess impact of recent life changes on financial planning.
- Responded to client's communication within one business day to maintain satisfaction.
- Consulted with clients using preferred channels, maintaining customer satisfaction.
- Researched suitable investment opportunities for clients to increase gains and minimise losses.
Education
Master of Science - MSC. ACCOUNTING AND BUSINESS FINANCE
University of Bedfordshire
Luton01-2024
BACHELOR OF COMMERCE - COMMERCE
GOVT. BIKRAM COLLEGE OF COMMERCE
PATIALA,PUNJAB01-2016
12TH - ARTS
SDKS, SHAKUNTLA SENIER SECONDARY GIRLS SCHOOL
PATIALA, PUNJAB01-2013
10TH - ARTS
GOVT HIGH SCHOOL BARAN
PATIALA,PUNJAB01-2009
Skills
- Customer relationship management
- Staff coordination
- Team building
- Quality control
- Cash handling
- Customer issue resolution
- Client communication
- Goal setting
- Problem solving
- Patience and empathy
Timeline
Sales Assistant
DRESSMODE
05.2024 - 09.2025
SOLO SHIFT RUNNER
Domino's Pizza
06.2023 - 04.2024
Financial Consultant
M/S FINDUS.NET.IN
02.2016 - 02.2021
Master of Science - MSC. ACCOUNTING AND BUSINESS FINANCE
University of Bedfordshire
BACHELOR OF COMMERCE - COMMERCE
GOVT. BIKRAM COLLEGE OF COMMERCE
12TH - ARTS
SDKS, SHAKUNTLA SENIER SECONDARY GIRLS SCHOOL
10TH - ARTS
GOVT HIGH SCHOOL BARAN