MANASA DEVI UPADHYAY
Leyton,london
Summary
Delivers respectful support in healthcare and hospitality settings by maintaining cleanliness, hygiene, patient care standards, and accurate record handling. Supports colleagues and service users through clear communication, reliable teamwork, and careful attention to detail. Contributes to safe, organised environments by responding promptly to requests, reporting issues, and completing tasks responsibly.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Room Attendant
Park Plaza Waterloo
London
02.2025 - Current
- Maintained high standards of cleanliness and hygiene in guest rooms, following strict protocols.
- Provided excellent customer service by responding to guest requests courteously.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
- Collaborated with the housekeeping team to share best practices and improve efficiency.
Pharmacist Helper
Prera Polyclinic Pvt. Ltd.
Kapilvastu, Nepal
02.2023 - 01.2025
- Assisted pharmacists in preparing and organising medications to ensure timely patient care
- Helped pharmacy staff prepare medications and fill orders.
- Provided respectful assistance and guidance to patients, enhancing their experience and understanding of medications
- Maintained a clean and organised pharmacy environment, complying with health and safety guidelines.
- Maintained accurate clinic records and documentation for compliance and operational efficiency
- Managed pharmacy cash register, processed payments, and reconciled daily financial transactions.
- Handled confidential patient information with discretion, following data protection regulations.
- Maintained cleanliness, hygiene, and organisation within the clinic
- Collaborated seamlessly with team members with healthcare staff and team members
- Demonstrated professionalism, honesty, and responsibility during daily operations
- Opened incoming supplies and stocked in correct locations.
Education
BSc - Business Management
Ravensbourne University London
London, ENG09-2026
+2 - Business Management
Pharsatikar Secondary School
Nepal01-2023
Skills
- Hygiene Standards
- Guest Relations
- Patient support
- Medication support
- Record keeping
- Time Management
- Teamwork and Collaboration
- Professionalism and Reliability
- Communication Skills
- Health and Safety Awareness
LANGUAGES
Nepali
First Language
English
Upper Intermediate
B2
Hindi
Advanced
C1
REFERENCES
Available upon request.
Timeline
Room Attendant
Park Plaza Waterloo
02.2025 - Current
Pharmacist Helper
Prera Polyclinic Pvt. Ltd.
02.2023 - 01.2025
BSc - Business Management
Ravensbourne University London
+2 - Business Management
Pharsatikar Secondary School