Manal Souguini

I work as an assembly clerk, coordinating pickers between sections, in order to pick stock in time for despatch needs. I have gained a vast wealth of experience from some of the core departments within my time at Superdrug and have been able to develop a firm grasp on the WINS system used throughout the business.

• Trained across various departments within the DC.
• Data collection and analysis for usage in management reports.
• Good ability to work alone off my own initiative.
• Ability to prioritize multiple tasks and reach deadlines.
• Great communication skills.
• Good knowledge of Microsoft software packages.
• Great knowledge of the WINS / Oracle system.
• Supporting line managers with regular updates on shift performance.
• Keeping track of hours spent on department for key KPI's.

• Led and supervised a team within a fast-paced food manufacturing environment, ensuring daily production targets and KPIs were consistently achieved
• Coordinated day-to-day operations across production/assembly lines, maintaining workflow efficiency and minimising downtime
• Ensured strict compliance with health & safety, food hygiene (HACCP), and quality standards across all activities
• Monitored team performance, providing coaching, training, and support to improve productivity and engagement
• Managed staffing levels, task allocation, and shift planning to meet operational demand
• Identified and resolved operational issues quickly, including equipment, quality, or process-related problems
• Maintained high standards of product quality, ensuring all goods met company and customer specifications
• Drove continuous improvement initiatives to enhance efficiency, reduce waste, and improve overall performance
• Communicated effectively with senior management and cross-functional teams to ensure smooth shift handovers and operational alignment
• Promoted a positive team culture focused on accountability, safety, and performance