Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of post-secondary education
Work History
Customer Service Representative
Tesco Extra
London
02.2023 - 03.2023
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Assisted customers with varying questions using product knowledge and service expertise.
Answered customer telephone calls promptly and improved on-hold wait times.
Upsold new products and accessories to customers, capturing significant increases in add-on sales.