Mamuyovwi Edjere

Maintained hygiene across 6-floor lobby, lift, and stairwell areas daily.

• Completed vacuuming, mopping, dusting, and surface sanitisation each day.
• Kept rooms clean using infection control and prevention guidelines.
• Restocked cleaning supplies promptly to ensure uninterrupted service delivery.
• Addressed urgent cleaning requests promptly.
• Sorted and disposed of waste and recycling to maintain a clean environment.
• Used hoovers, mops, dusters, and other cleaning tools during tasks.
• Followed health and safety practice when handling and using chemicals.
• Trained new cleaning staff on proper methods and equipment use to enhance team performance.
• Operated industrial cleaning equipment with care and efficiency, adhering to safety guidelines to prevent accidents.
• Performed outdoor cleaning with litter picking and leaf blowing for neatness.
• Carried out outdoor cleaning activities to enhance the appearance of premises.
• Ordered housekeeping supplies and guest toiletries to match service demand.
• Ordered housekeeping supplies and guest toiletries, meeting service demands.
• Operated industrial cleaning equipment with care to uphold safety standards and prevent accidents.

• Support head chef with meal prep by chopping vegetables and sauces.
• Prepare vegetables before service by washing, peeling, and chopping varieties.
• Help plate dishes by adding condiments and garnishes for presentation.
• Keep utensils, dishes, and glasses clean and ready for customers.
• Maintain kitchen organisation by clearing hazards and stocking workstations daily.
• Maintain cleanliness and order by washing dishes and utensils daily.
• Wash cookware, utensils, and dishes, then put items away promptly.
• Complete daily cleaning tasks using vacuuming, mopping, dusting, and sanitising.
• Respond to urgent cleaning requests as required during busy periods.
• Respond to urgent cleaning requests as required, supporting daily kitchen flow.
• Sorted and disposed of kitchen waste to maintain a clean environment and recycle according to site guidelines.
• Dispose of waste and recycling materials appropriately across kitchen areas.
• Handle cleaning chemicals following safe-use guidance and local procedures.
• Monitored and restocked cleaning supplies to ensure availability for daily tasks. Reported maintenance issues promptly to supervisors.
• Keep King’s Guard Room corridors, kitchen, bathrooms, toilets, and communal areas hygienic.
• Follow health and safety regulations and safeguarding policies during cleaning.
• Participated in team meetings, providing constructive feedback to enhance kitchen operations.
• Follow recipes carefully to deliver consistent food quality.

Coached 3 to 8-year-olds in chess during school lessons.

Facilitated positive interactions among children to foster a supportive and collaborative atmosphere.

• Monitored children's wellbeing before and after classes to ensure emotional and physical safety.
• Stayed with children after lessons to confirm safe collection.
• Maintained clean, safe environment to minimise accident risks and promote a secure learning space.
• Met the schedule using excellent planning and coordination skills.

• Supported management in maintaining compliance with strategic security certifications such as Cyber Essentials+, ISO27001 and GDPR .
• Reviewed and updated disaster recovery plans to ensure business continuity in the event of cyber incidents.
• Collaborated with legal teams to assess implications of cybersecurity incidents and develop organisational response strategies.
• Worked with IT Projects team to verify IT security requirements for incoming systems or IT services.
• Used latest network data and industry advancements to maintain optimum security levels.
• Participated in cybersecurity forums and workshops, sharing insights and industry best practices to enhance organisational security posture.

• Managed day-to-day operations for student accommodation facilities and resident areas.
• Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
• Maintained premises and promptly resolved resident issues, ensuring a positive living experience.
• Resolved guest complaints with empathy and efficiency, turning potential negative experiences into positive outcomes.
• Trained staff in customer service excellence and hostel policies, contributing to high levels of resident satisfaction.
• Trained new staff on customer service excellence, hostel policies, and emergency procedures to uphold safety and quality.
• Managed team rotas effectively, guaranteeing optimal staffing levels during peak hours to maintain service quality.
• Supervised concierge team delivering personalised support for property amenities and off-property activities.
• Managed food and beverage teams delivering in-room and dining services.
• Coordinated with service providers and maintained accurate financial records.
• Reviewed financial reports, controlling expenses to stay within budget and maximise profitability.
• Oversaw cash handling procedures and managed banking and safe operations, safeguarding hostel finances.
• Exhibited strong leadership skills by handling diverse situations with professionalism
• Supported the Hostel CEO in identifying areas for development and deputising for him in his absence
• Reviewed and updated hostel policies and procedures, ensuring compliance with legal requirements and industry best practices.
• Took responsibility for key client relationships and exceeded all expectations