Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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MAMTABEN AJITKUMAR KOCHARA

NORWICH,NORFOLK

Summary

Professional with extensive experience in performance monitoring, risk assessment, and customer service. Proven skills in cash handling, customer relations, and training development. Expertise in communication with vulnerable populations, health and safety compliance, and care planning. Strong background in record-keeping, project accounting, and financial management, committed to delivering high-quality care and seeking continuous professional growth.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Team member

KFC
Norwich, Norfolk
02.2023 - Current
  • Facilitated customer relations, fostering brand loyalty and enhancing customer experience.
  • Collaborated with management on promotional strategies to boost store visibility.
  • Reduced waste through effective recycling initiatives, contributing to sustainability efforts.
  • Ensured timely project completion by working collaboratively with team members.
  • Demonstrated proficiency in point-of-sale systems to streamline checkout processes.
  • Maintained compliance with regulations and safety procedures, minimising liability risks.
  • Greeted customers warmly, creating a welcoming shopping environment.
  • Processed sales every 10% increase, exchanges, and refunds efficiently, minimising customer waiting times.

Care support worker

Gayatri General Hospital
Ahmedabad, Gujarat
11.2020 - 01.2023
  • Prepared nutritionally balanced meals to meet dietary needs.
  • Assisted 20 residents in meal with daily living activities, enhancing residents' comfort and well-being.
  • Aided in physical therapy exercises to accelerate recovery processes.
  • Monitored changes in behaviour or health status, promptly alerting medical professionals.
  • Maintained clean and hygienic surroundings to promote health and safety standards.
  • Worked closely with families, providing regular updates on loved ones' wellbeing.
  • Documented accurate caseload records and reports to streamline processes.
  • Updated first aid training to safeguard client welfare.

Account Assistant

Shagun Aatamaker
Ahmedabad, Gujarat
02.2018 - 09.2020
  • Provided administrative support to finance team for seamless operations.
  • Enhanced financial efficiency by streamlining invoice processing.
  • Improved accuracy of financial data by conducting thorough checks and balances.
  • Assisted in monthly closings, ensured timely completion of tasks.
  • Managed client accounts to ensure timely payments.
  • Monitored account activity, detected discrepancies promptly.
  • Processed staff expenses claims, ensured fair reimbursement practices.
  • Helped with preparation of management accounts and end-month duties.
  • Completed daily and monthly bank reconciliations and noted any discrepancies.
  • Uploaded invoices using Software after verifying data..
  • Verified items billed against items received, following up with vendors to reconcile variances.
  • Kept up-to-date general ledger, balancing out transactions.

Education

Bachelor of Business Administration - Bachelor of Commerce

Gujarat University
Ahmedabad,India
07.2014 - 01.2017

Skills

  • Risk assessment procedures
  • Customer Service
  • Cash handling
  • Customer relation
  • Health and Safety Compliance
  • First Aid
  • Elderly care and Care planning
  • Knowledge of accounting software
  • Management accounts production

Languages

Hindi
Intermediate
English
Intermediate

References

References available upon request.

Timeline

Team member

KFC
02.2023 - Current

Care support worker

Gayatri General Hospital
11.2020 - 01.2023

Account Assistant

Shagun Aatamaker
02.2018 - 09.2020

Bachelor of Business Administration - Bachelor of Commerce

Gujarat University
07.2014 - 01.2017

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MAMTABEN AJITKUMAR KOCHARA