Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Referees
Timeline
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Malumbo Grace Mphongolo

P. O Box 30187, Lilongwe.

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Registry Officer

Exploits University
04.2023 - Current
  • Collaborate with team members to develop new strategies for optimizing registry operations.
  • Spearhead improvements in record-keeping procedures, resulting in significant time savings for the department.
  • Develop strong relationships with external partners, facilitating seamless collaboration on joint initiatives.
  • Process and audit student information in the University student management system including data pertaining to registration records admissions and eligibility for graduation
  • Process and maintain applications and workflows from students for inter-university transfers, withdrawals, re-enrolments, readmissions & program changes
  • Processing and auditing workflows for special grades
  • Preparing applications, registration lists and other documentation
  • Filing students information in appropriate files and Documentation of students information
  • Auditing final grades for courses and auditing graduation lists, transcripts and account statements
  • Handling enquiries regarding new student applications, registrations and sorting discrepancies
  • Preparing monthly reports on time.

Gender, Disability and Elderly Rights Intern

Malawi Human Rights Commission
04.2019 - 03.2021
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Wrote Expression of Interest development (EOI-Proposals) and Inception Development report for baseline studies
  • Facilitated focus group discussions and Community Mobilization
  • Participated in community dialogue and community score card sessions.
  • Prepared, sorted and entered data into database software and checking to ensure the accuracy of data that has been inputted.
  • Resolved discrepancies in information and obtaining further information for incomplete document
  • Managed research data for future reference.

Business Administrator & Marketing Representative

3. Blue Dot Car Rentals
02.2018 - 03.2019
  • Successfully managed a fleet of 11 vehicles, finding new business leads and maintaining old clients.
  • Managed motor vehicle fleet by monitoring and controlling fuel consumption and other motor expenses
  • Managed a team of drivers including day to day supervision
  • Ensured that all vehicles had necessary legal documents such as insurance, COF and vehicle license.
  • Managed and developed marketing campaigns.
  • Negotiated contracts with vendors for optimal pricing terms while maintaining high-quality products or services received in return.
  • Monitored compliance with relevant regulations within the organization''s policies and procedures framework.
  • Facilitated smooth communication between departments during times of organizational change or restructuring.
  • Created comprehensive reports on business performance, presenting findings to senior management for strategic decision making.

Education

Bachelor of Arts - Humanities

University of Malawi, Chancellor College
04.2001 -

Skills

Communication (Oral and Written)

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Accomplishments

Write some of your accomplishments here

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.

Affiliations

  • Election Observation Training and Mission - 19 June -24 June 2020 - Malawi Human Rights Commission
  • Young Feminist Training - 3 Sept-4 September 2019 - Girls Empowerment Network

Referees

1. Mrs C. Kafoteka: University Registrar. Exploits University. Cell: 0888824054/ 0884507834. Email: ckafoteka@gmail.com

2. Mr P. Mbonongo: Human Resource Manager. Malawi Human Rights Commission. Cell: 0888367581

3. Tiwonge Kayira: Finance Associate-UN Women-Malawi Office, Cell: 0888415225

Timeline

Registry Officer

Exploits University
04.2023 - Current

Gender, Disability and Elderly Rights Intern

Malawi Human Rights Commission
04.2019 - 03.2021

Business Administrator & Marketing Representative

3. Blue Dot Car Rentals
02.2018 - 03.2019

Bachelor of Arts - Humanities

University of Malawi, Chancellor College
04.2001 -

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Malumbo Grace Mphongolo