Mallory Maguire
Caterham,Surrey
Summary
Experienced in maintaining inventory and ensuring shelves are well-stocked and tidy. Capable of assisting customers with product locations and providing friendly service. Quick to learn new tasks and work well under pressure in busy retail environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Babysitter
Family
Caterham, Surrey
04.2023 - 09.2026
- Provided safe and nurturing care for children aged 0-12, fostering a positive and secure environment.
- Managed bedtime routines for younger children, including bathing, reading stories, and ensuring a peaceful night's sleep.
- Maintained open and effective communication with parents, providing updates on children's wellbeing and progress.
- Prepared healthy meals and snacks to meet dietary requirements and preferences of children.
- Encouraged creativity and self-expression through arts, crafts, and music activities.
- Engaged children in interactive games and storytelling to promote enjoyment and learning. with games, stories and age-appropriate films.
- Organised children's rooms and play areas to keep environments tidy, safe, and conducive to play.
- Conducted light housekeeping duties related to children's care, including laundry and room tidying.
Retail Sales Associate
The Works
Caterham, Surrey
10.2025 - 06.2026
- Assisted customers in finding products and provided detailed information to enhance shopping experience and drive sales.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Promoted new products and special offers to customers, fostering increased sales.
- Met sales targets through proactive promotion and excellent customer service.
- Resolved customer queries using active listening and problem-solving skills.
- Built and nurtured strong relationships with customers, encouraging repeat business and loyalty.
- Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.
- Handled customer returns, refunds and exchanges at customer service desk.
- Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
- Restocked items on shelves to ensure product availability and organised displays to keep stock looking professional.
- Maintained neatness of shelves through regular organisation, clean and organised through visual merchandising.
- Adapted to various roles and responsibilities across customer access points across multiple customer access points.
Waitress
The Barley Mow
Oxted, Surrey
12.2024 - 12.2024
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience by serving each guest with sincere, positive, and a sincere, positive, and enthusiastic attitude.
- Greeted and seated guests to establish prompt, high quality service.
- Welcomed guests upon arrival, providing menus and initial assistance upon arrival, offering menus and providing recommendations to enhance the dining experience.
- Greeted new customers, answered initial questions and took drink orders.
- Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
- Resolved customer complaints with empathy, providing solutions to ensure positive dining experiences.
- Assisted colleagues during busy periods, fostering a team-oriented atmosphere to improve overall service.
- Created a welcoming atmosphere through friendly conversation with guests to enhance their dining experience.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Set tables with clean cutlery and glassware before each service with clean cutlery, crockery and glassware throughout sittings.
- Maintained safe hygiene and food handling standards for full compliance.
- Documented customer orders, calculated bills and processed payments.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
Volunteer
The Salvation Army
Caterham, Surrey
07.2023 - 10.2023
- Greeting Customers
- Listening to customer queries
- Answering questions
- Helping shoppers find items
- Pricing the items and clothes
- Sorting and organising the donations
- Managed time effectively to prioritise tasks and meet deadlines
- Adapted to changing circumstances to support team initiatives
- Collaborated with colleagues to meet project objectives
Education
A-Levels - Film Studies
East Surrey College
Redhill01-2026
GCSEs - English Literature
De Stafford
Caterham01-2023
GCSEs - English Language
De Stafford
Caterham01-2023
GCSEs - Religious Studies
De Stafford
Caterham01-2023
GCSEs - Information Technology
De Stafford
Caterham01-2023
GCSEs - Health and Social Care
De Stafford
Caterham01-2023
GCSEs - Media Studies
De Stafford
Caterham01-2023
Skills
- Child safety practices
- Creative play activities
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Time management
- Composed under pressure
- Dependable
- Trustworthy
- Responsiveness
- Communication
- Empathetic attitude
Languages
English
Proficient
C2
Interests
- Filmmaking
- Reading
- Writing
- Poetry
- Art
- Content Creation
Additional Information
- University Student studying and Living in Bath Spa as of the 12th September
- I have Epilepsy but I am on steady medication and 2 years seizure free
Timeline
Retail Sales Associate
The Works
10.2025 - 06.2026
Waitress
The Barley Mow
12.2024 - 12.2024
Volunteer
The Salvation Army
07.2023 - 10.2023
Babysitter
Family
04.2023 - 09.2026
A-Levels - Film Studies
East Surrey College
GCSEs - English Literature
De Stafford
GCSEs - English Language
De Stafford
GCSEs - Religious Studies
De Stafford
GCSEs - Information Technology
De Stafford
GCSEs - Health and Social Care
De Stafford
GCSEs - Media Studies
De Stafford