MALLIKA SHIRWANT
Portsmouth
Summary
Highly motivated healthcare professional with 9+ years of experience, including a recent Master's in Health Sciences, leveraging a unique blend of clinical background, healthcare administration expertise, and life sciences knowledge to promote a culture of continuous improvement, drive efficiency, and foster innovation in healthcare delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Professional Development
Career Break
06.2020 - Current
- Upskilled for the evolving healthcare landscape during a period of job market disruption (pandemic)
- Earned a Master's degree in Health Sciences, and Health Informatics certification
- Pursuing courses in Healthcare IT foundations & data analytics and following Digital Health trends
- Finalising research paper using network pharmacology to explore interactions in preeclampsia
- Relocated from India to the UK (2023).
Program & NGO Manager
Prashanti Cancer Care Mission (Breast Cancer NGO)
Pune, India
02.2019 - 05.2020
- Managed MCh Breast Oncoplasty Program for International School of Oncoplastic Surgery (in collaboration with Norwich Medical School, University of East Anglia, UK): Complete administration; faculty communication (national & international); organised workshops & conferences; surgeon observerships
- Streamlined operations & led impactful initiatives for a growing NGO and clinic: Managed administration & HR functions, developed & implemented standardised procedures, planned & executed social impact and outreach events (including the 1st 'The Cancer Genome Atlas' conference in India), implemented community screening for breast cancer, educated 300+ on breast cancer
- Championed communication & collaboration: Engaged national/international partners, collaborated with cross-functional teams on projects, created scientific content.
Manager (OR Operations & Quality)
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
Pune, India
05.2017 - 01.2019
- Led a team of 15+ to optimise Operating Suite (OR) performance through strategic staff, equipment, material & protocol management
- Created process flows for new OR complex
- Oversaw new EMR & health management software onboarding focusing on data entry and user training
- Promoted ongoing adherence to Hospital Infection Control (HIC) and quality protocols through continuous monitoring and staff development
- Coordinated a knowledge-sharing program with international volunteer doctors and optometrists
- Awarded 'Star of the Month' twice during this period.
Quality and Systems Manager
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
Pune, India
12.2015 - 04.2017
- Spearheaded hospital-wide Quality Improvement (QI) program, implementing HIC and NABH accreditation protocols, achieving a 40% increase in quality compliance within 2 years
- Led process audits across departments to identify and address inefficiencies, driving continuous QI
- Directed a large-scale community paediatric ophthalmology program, screening over 2,000 underserved children for eye defects, ensuring timely treatment and expanding access to specialised care
- Designed tailored staff training programmes, including targeted speciality training for ophthalmologists
- Facilitated communication with national/international partners
- Awarded 'Star of the Month' three times during this period.
Administrative Officer (Systems)
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
Pune, India
07.2011 - 08.2015
- Developed standardised operating procedures (SOPs) and optimised lab services, improving healthcare operations
- Strengthened the team by strategically hiring 8 Ophthalmologists, 2 Anaesthetists and a Senior Admin
- Analysed data across diverse areas, driving informed decisions through cross-functional teamwork (introducing disposable surgical drapes, revising stock of consumables etc)
- Elevated brand awareness by 30% within one year by leading a successful rebranding effort
- Developed engaging content for diverse platforms (websites, patient resources, progress reports etc)
- Awarded 'Special Mention of the Year' for consistently exceeding performance goals.
Resident Medical Officer
Kamat Criticare and Research Centre (Multispeciality hospital)
Goa, India
11.2010 - 03.2011
- I.C.U and Multi-Specialty ward postings
- Provided routine and emergency medical care to patients.
Education
M.Sc. Health Sciences -
Savitribai Phule Pune University
Pune, IndiaMBA in Healthcare Services Management -
Sikkim Manipal University
Gangtok, IndiaPG Diploma in Hospital & Healthcare Management -
Symbiosis Centre of Health Care
Pune, IndiaBachelor of Homoeopathic Medicine & Surgery -
Goa University
Goa, IndiaSkills
- Process Improvement & Quality Management System Implementation
- Project & Programme Management
- SOP Development
- Leadership
- Stakeholder Engagement
- Training and Development
- Primary & Secondary Research
- Strong understanding of Medical Terminology
- Infection Prevention Procedures
- Data-Driven Decision Making
- Data Analysis & Data Management
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Content Creation & Management
- Strong foundation in core transferable skills including Communication, Analysis, Problem-Solving, Critical thinking and Interpersonal skills
- Bioinformatics databases/ tools: KEGG, UniProt, Binding DB, STRING, Cytoscape (used for thesis research)
- Lab Exposure: LAF Cabinet, Spectrophotometer, UV Transilluminator, Thermocycler, Gel Electrophoresis
Certification
- Genetic Sciences Job Simulation, ThermoFisher Scientific, 2024
- Basics of Bioinformatics, BDG Life Sciences, 2024
- Executive Diploma in Healthcare Informatics, Institute of Good Manufacturing Practices, Delhi, India 2021-22
- Healthcare IT Foundations, Carnegie Mellon University and HIMSS, expected to be completed by August 2024
- Google Data Analytics Professional Certificate, expected to be completed by July 2024
Affiliations
Healthcare Information and Management Systems Society (HIMSS)
Volunteer Experience
- Let’s Spread Love
- Sight For the Sightless Initiative (Pune, India)
Timeline
Professional Development
Career Break
06.2020 - Current
Program & NGO Manager
Prashanti Cancer Care Mission (Breast Cancer NGO)
02.2019 - 05.2020
Manager (OR Operations & Quality)
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
05.2017 - 01.2019
Quality and Systems Manager
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
12.2015 - 04.2017
Administrative Officer (Systems)
K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
07.2011 - 08.2015
Resident Medical Officer
Kamat Criticare and Research Centre (Multispeciality hospital)
11.2010 - 03.2011
M.Sc. Health Sciences -
Savitribai Phule Pune University
MBA in Healthcare Services Management -
Sikkim Manipal University
PG Diploma in Hospital & Healthcare Management -
Symbiosis Centre of Health Care
Bachelor of Homoeopathic Medicine & Surgery -
Goa University