Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Volunteer Experience
Timeline
Generic

MALLIKA SHIRWANT

Portsmouth

Summary

Highly motivated healthcare professional with 9+ years of experience, including a recent Master's in Health Sciences, leveraging a unique blend of clinical background, healthcare administration expertise, and life sciences knowledge to promote a culture of continuous improvement, drive efficiency, and foster innovation in healthcare delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Professional Development

Career Break
06.2020 - Current
  • Upskilled for the evolving healthcare landscape during a period of job market disruption (pandemic)
  • Earned a Master's degree in Health Sciences, and Health Informatics certification
  • Pursuing courses in Healthcare IT foundations & data analytics and following Digital Health trends
  • Finalising research paper using network pharmacology to explore interactions in preeclampsia
  • Relocated from India to the UK (2023).

Program & NGO Manager

Prashanti Cancer Care Mission (Breast Cancer NGO)
02.2019 - 05.2020
  • Managed MCh Breast Oncoplasty Program for International School of Oncoplastic Surgery (in collaboration with Norwich Medical School, University of East Anglia, UK): Complete administration; faculty communication (national & international); organised workshops & conferences; surgeon observerships
  • Streamlined operations & led impactful initiatives for a growing NGO and clinic: Managed administration & HR functions, developed & implemented standardised procedures, planned & executed social impact and outreach events (including the 1st 'The Cancer Genome Atlas' conference in India), implemented community screening for breast cancer, educated 300+ on breast cancer
  • Championed communication & collaboration: Engaged national/international partners, collaborated with cross-functional teams on projects, created scientific content.

Manager (OR Operations & Quality)

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
05.2017 - 01.2019
  • Led a team of 15+ to optimise Operating Suite (OR) performance through strategic staff, equipment, material & protocol management
  • Created process flows for new OR complex
  • Oversaw new EMR & health management software onboarding focusing on data entry and user training
  • Promoted ongoing adherence to Hospital Infection Control (HIC) and quality protocols through continuous monitoring and staff development
  • Coordinated a knowledge-sharing program with international volunteer doctors and optometrists
  • Awarded 'Star of the Month' twice during this period.

Quality and Systems Manager

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
12.2015 - 04.2017
  • Spearheaded hospital-wide Quality Improvement (QI) program, implementing HIC and NABH accreditation protocols, achieving a 40% increase in quality compliance within 2 years
  • Led process audits across departments to identify and address inefficiencies, driving continuous QI
  • Directed a large-scale community paediatric ophthalmology program, screening over 2,000 underserved children for eye defects, ensuring timely treatment and expanding access to specialised care
  • Designed tailored staff training programmes, including targeted speciality training for ophthalmologists
  • Facilitated communication with national/international partners
  • Awarded 'Star of the Month' three times during this period.

Administrative Officer (Systems)

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
07.2011 - 08.2015
  • Developed standardised operating procedures (SOPs) and optimised lab services, improving healthcare operations
  • Strengthened the team by strategically hiring 8 Ophthalmologists, 2 Anaesthetists and a Senior Admin
  • Analysed data across diverse areas, driving informed decisions through cross-functional teamwork (introducing disposable surgical drapes, revising stock of consumables etc)
  • Elevated brand awareness by 30% within one year by leading a successful rebranding effort
  • Developed engaging content for diverse platforms (websites, patient resources, progress reports etc)
  • Awarded 'Special Mention of the Year' for consistently exceeding performance goals.

Resident Medical Officer

Kamat Criticare and Research Centre (Multispeciality hospital)
11.2010 - 03.2011
  • I.C.U and Multi-Specialty ward postings
  • Provided routine and emergency medical care to patients.

Education

M.Sc. Health Sciences -

Savitribai Phule Pune University
Pune, India

MBA in Healthcare Services Management -

Sikkim Manipal University
Gangtok, India

PG Diploma in Hospital & Healthcare Management -

Symbiosis Centre of Health Care
Pune, India

Bachelor of Homoeopathic Medicine & Surgery -

Goa University
Goa, India

Skills

  • Process Improvement & Quality Management System Implementation
  • Project & Programme Management
  • SOP Development
  • Leadership
  • Stakeholder Engagement
  • Training and Development
  • Primary & Secondary Research
  • Strong understanding of Medical Terminology
  • Infection Prevention Procedures
  • Data-Driven Decision Making
  • Data Analysis & Data Management
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Content Creation & Management
  • Strong foundation in core transferable skills including Communication, Analysis, Problem-Solving, Critical thinking and Interpersonal skills
  • Bioinformatics databases/ tools: KEGG, UniProt, Binding DB, STRING, Cytoscape (used for thesis research)
  • Lab Exposure: LAF Cabinet, Spectrophotometer, UV Transilluminator, Thermocycler, Gel Electrophoresis

Certification

  • Genetic Sciences Job Simulation, ThermoFisher Scientific, 2024
  • Basics of Bioinformatics, BDG Life Sciences, 2024
  • Executive Diploma in Healthcare Informatics, Institute of Good Manufacturing Practices, Delhi, India 2021-22
  • Healthcare IT Foundations, Carnegie Mellon University and HIMSS, expected to be completed by August 2024
  • Google Data Analytics Professional Certificate, expected to be completed by July 2024

Affiliations

Healthcare Information and Management Systems Society (HIMSS)

Volunteer Experience

  • Let’s Spread Love
  • Sight For the Sightless Initiative (Pune, India)

Timeline

Professional Development

Career Break
06.2020 - Current

Program & NGO Manager

Prashanti Cancer Care Mission (Breast Cancer NGO)
02.2019 - 05.2020

Manager (OR Operations & Quality)

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
05.2017 - 01.2019

Quality and Systems Manager

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
12.2015 - 04.2017

Administrative Officer (Systems)

K K Eye Institute, Sadhu Vaswani Missions' Medical Complex
07.2011 - 08.2015

Resident Medical Officer

Kamat Criticare and Research Centre (Multispeciality hospital)
11.2010 - 03.2011

M.Sc. Health Sciences -

Savitribai Phule Pune University

MBA in Healthcare Services Management -

Sikkim Manipal University

PG Diploma in Hospital & Healthcare Management -

Symbiosis Centre of Health Care

Bachelor of Homoeopathic Medicine & Surgery -

Goa University

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