Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Maliyka Malik

Bristol

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Work Experience - Legal Assistant

GS Verde Law
Bristol, Avon
06.2023 - 06.2023
  • Handled 10 case documentation safely and securely for optimised client confidentiality daily.
  • Drafted and submitted legal documents to senior staff for review and approval.
  • Built positive client relationships to increase satisfaction and retention.
  • Managed client files with highest levels of confidentiality and discretion.
  • Updated client files in case management systems for accurate, current records.
  • Organised files and documentation to improve ease of information retrieval.
  • Scanned, faxed and archived documentation for robust case files.
  • Bound deeds and documents and stored in orderly systems to maintain thorough records.
  • Distributed client bills and sought prompt payment.

Work Experience - Shadowed City Councillors

Bristol City Council
Bristol, Avon
06.2023 - 06.2023
  • Attended meetings to discuss core policy issues and legislative plans.
  • Attended community functions and meetings to understand public opinion and provide information on government plans.
  • Engaged in debates, performed political negotiation and applied conflict management techniques.
  • Quickly established good working relationships with range of young people and professionals.
  • Followed management orders and consistently completed assignments.

Shop Assistant

Symes Avenue Post Office
Bristol
09.2019 - 09.2020
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Guided customers to locate products or alternative items.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Delivered personalised customer service with a smile to promote return custom.
  • Organised displays to promote inventory and encourage customer purchases.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Totalled bills using maths skills and maintained accurate till count.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Carried out active selling from initial customer greeting.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Education

Secondary Education - G.C.S.E s

CST TRINITY ACADEMY
Bristol
09.2019 - 06.2024

A-Levels -

St Brendan’s College
Bristol
09.2024 -

Skills

  • Digital Skills - fast learner with digital apps and software Good use of Microsoft Office
  • Excellent Communication Skills - well spoken good listener
  • Training and Development - willing to learn on the job and happy to take out of hours training
  • Teamwork and Collaboration - Team player, capable of following instructions, easy going and approachable
  • Self Motivated - eager to please in a new role, energetic and physically fit

Affiliations

  • Gymnastics at Gym Hawks
  • Captain of the Rugby team in School
  • Reading - non-fiction
  • Netball

Accomplishments

  • Progress Awards - English Literature and Physical Education
  • 100% Attendance Award
  • Held Head of House role with Trinity Academy Year 11
  • Multiple Progress Recipient award specifically for Physical Education and English Literature

Languages

Urdu
Intermediate

References

References available upon request.

Timeline

A-Levels -

St Brendan’s College
09.2024 -

Work Experience - Legal Assistant

GS Verde Law
06.2023 - 06.2023

Work Experience - Shadowed City Councillors

Bristol City Council
06.2023 - 06.2023

Secondary Education - G.C.S.E s

CST TRINITY ACADEMY
09.2019 - 06.2024

Shop Assistant

Symes Avenue Post Office
09.2019 - 09.2020

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Maliyka Malik