Summary
Overview
Work history
Education
Skills
Timeline
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Malissa Bailey

Higher Denham

Summary

Experienced Gardener with 3 years of experience in Horticulture, known for transforming outdoor spaces into vibrant, thriving gardens. Skilled in landscape design, plant care, and pest control, resulting in healthier, more beautiful environments. Recognised for creating sustainable garden solutions and enhancing green spaces for residential and commercial properties. Diligent and adaptable, bringing strong problem-solving abilities and hands-on approach to tasks. Skilled in using tools and equipment, with keen eye for identifying and rectifying issues and ready to contribute to smooth operation and safety of facilities.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Garden Maintenance Operative

Penn Landscapes LTD
High Wycombe, Buckinghamshire
10.2024 - 06.2025
  • Maintained clean paths and patios for an organised outdoor space.
  • Skilfully performed wide range of garden-related tasks including weeding, mowing, strimming, pruning, hedge trimming and planting.
  • Applied pesticides and herbicides to reduce infestations and support plant health.
  • Coordinated with other gardeners for larger landscaping projects-team efficiency increased as a result.
  • Constructed flower beds to increase biodiversity in the garden area.
  • Took care of gardening equipment, prolonging its lifespan.
  • Discussed long and short-term plans directly with clients, offering invaluable advice relating to proper gardening.
  • Maintained client gardens whilst they were away on holiday-peace of mind ensured upon their return.


Garden Maintenance Operative/ Nursery assistant

Tendercare Nurseries LTD
Denham, Buckinghamshire
06.2022 - 10.2024
  • Delivered excellent customer service whilst handling transactions at the till point, improving overall customer experience.
  • Offered personalised assistance to elderly or physically challenged customers exhibiting empathy and patience.
  • Participated in staff training sessions to further horticultural knowledge, resulting in improved performance and productivity.
  • Received deliveries and checked accuracy against orders placed, minimising discrepancies in stock levels.
  • Provided comprehensive information to customers regarding seasonal plants and their care regimens, enhancing customer loyalty.
  • Selected suitable plants according to location and season-optimised growth achieved throughout year.
  • Coordinated with other gardeners for larger landscaping projects-team efficiency increased as a result.
  • Installed watering systems, ensuring efficient irrigation of plants.
  • Skilfully performed wide range of garden-related tasks including weeding, mowing, strimming, pruning, hedge trimming and planting.
  • Performed routine grass cutting and general maintenance of green spaces and communal areas.
  • Improved herbaceous borders through weeding, seasonal pruning and cutting back.
  • Applied pesticides and herbicides to reduce infestations and support plant health.

Florist assistant

Jean Page Florist
Denham, Buckinghamshire
03.2021 - 06.2022
  • Handled incoming calls and emails, ensuring prompt response.
  • Maintained cleanliness and organisation of the shop to facilitate efficient work environment.
  • Coordinated delivery schedules to ensure timely arrival of fresh flowers for customer orders.
  • Developed unique flower arrangements to meet individual customer requests.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Crafted high quality tied bouquets, employing creative flair to exceed customer expectations.
  • Refilled and ordered stock daily in line with purchasing trends to maximise product availability and drive sales.
  • Implemented proven visual merchandising standards in line with company guidelines to ensure displays win customers' attention.
  • Cleaned vases and swept shop floors to maintain tidy appearance.
  • Handled high volumes of transactions during holiday seasons efficiently.

Education

NVQ Level 2 - Horticulture and Constructive Landscaping

Capel Manor College
London
01.2023 - 06.2024

Skills

  • Shrub maintenance
  • Familiar with gardening tools
  • Mechanical equipment handling
  • Pesticide application certificate
  • Irrigation maintenance
  • Plant identification
  • Diverse plant knowledge
  • Conflict Resolution
  • Strategic planning
  • Customer Service
  • Health and Safety Compliance

Timeline

Garden Maintenance Operative

Penn Landscapes LTD
10.2024 - 06.2025

NVQ Level 2 - Horticulture and Constructive Landscaping

Capel Manor College
01.2023 - 06.2024

Garden Maintenance Operative/ Nursery assistant

Tendercare Nurseries LTD
06.2022 - 10.2024

Florist assistant

Jean Page Florist
03.2021 - 06.2022

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Malissa Bailey