Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malini Padmanabhan

London

Summary

Dynamic professional with a proven track record at Hewlett-Packard and Thomson Reuters, excelling in process improvement and data reporting. Recognized for exceptional customer service and effective task prioritization, I have successfully streamlined operations and enhanced workflow efficiency, driving impactful results in various roles across telecommunications and education.

Overview

16
16
years of professional experience

Work History

Self Employed

Global Telecom Testing
05.2018 - Current
  • Tested phone lines by calling test numbers and decoding the test messages to successfully validate the lines.
  • Streamlined the testing process by introducing reports, and established a process flow.
  • Regular sync-up with the leadership team to understand the workflow
  • Completed routine maintenance and repair.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.

Tutor

Self Employed
London, England
07.2017 - Current
  • Encouraged a love for learning by making lessons interesting and relevant to students' lives
  • Identified gaps in students' knowledge and developed targeted lessons to address these areas.
  • Asked key questions prompting specific student responses to assess tutoring session progress.
  • Monitored student performance on assignments and assessments throughout the year.

Senior Process Associate

Hewlett Packard
Chennai, Tamil Nadu
03.2012 - 05.2017

Perform IMACD on-boarding process.

Responsible for maintaining and validate IT asset data attributes to enable modification or creation of IT hardware & Software asset records (Laptop, Desktop, Workstations, Printers) in the HP Asset Manager & providing weekly/monthly reports.

Quarterly Audits and Customer Based Billing Audit.

Part creation for PDM COE Consumer Desktop, Accessories and displays Skus.

Configuring components based on the rules set by R&D.

Maintaining the lifecycle of the components, Bill of Materials, and SKUs.

Sku release to the corresponding factories.

Generate forecasting details for the manufacturing purpose

Create an export classification number for the HP consumer parts that are to be shipped.

Market Analyst

Thomson Reuters
Bangalore, Karnataka
01.2009 - 05.2011

Process the Mutual fund Portfolio information & updating the holdings information into the database.

Processing of 13fs filings, International funds and North American Funds.

Research of Equities and Fixed Income on the price and interest rate, maturity rate and par currency respectively.

Manually matching the portfolio securities on the basis of name, price, interest rate and maturity date.

Education

Bachelor of Science - Bio Tech

Jyoti Nivas College
Bangalore, India
05-2008

Skills

  • Process improvement
  • Planning
  • Data reporting
  • Customer service

Timeline

Self Employed

Global Telecom Testing
05.2018 - Current

Tutor

Self Employed
07.2017 - Current

Senior Process Associate

Hewlett Packard
03.2012 - 05.2017

Market Analyst

Thomson Reuters
01.2009 - 05.2011

Bachelor of Science - Bio Tech

Jyoti Nivas College
Malini Padmanabhan