Malgorzata (Maggie) Englander
Crawley,England
Summary
I'm an enthusiastic and committed professional with over 18 years of therapeutic, coaching, including 10 years of managerial (mid-level positions) experience across a range of public and private health, social care sectors. I'm possessing strong problem-solving skills, with a record of solving challenging situations within deadlines. I'm looking for a new, exciting, full-time position to continue supporting others, leading the team, and making a significant contribution and change.
Overview
18
18
years of professional experience
Work history
Housing Manager
JLiving
2023.10 - Current
- Carrying out regular inspections of properties housing needs & conditions) to ensure residents have secure accommodation and that the best use is made of existing resources
- Providing appropriate tenancy agreements and ensuring that residents comply with them
- Providing housing support, information, and advice
- Interviewing new applicants and allocating housing to new and existing tenants
- Arranging for housing improvements & repairs, mediating with disputes
- Maintaining partnership with external services and key service providers, such as water suppliers, electricity companies, gardeners, cleaning companies.
Regional Chair for England
G100
2023.05 - Current
- Developing trusted relationships with key members to help promote the G100's brand to attract a wider audience
- Interviewing & recruiting several team members
- Representing England on an international level via off and online events, including Women Economic Forum
- Rewiring Yourself - Health Strategist & NLP Master
Health Strategist&Therapeutic Coach&Hypnotherapist
Rewiring Yourself
2019.01 - Current
- Setting up comprehensive health packages for overcoming cardiovascular conditions, addictions, insomnia, obesity, and poor mental health
- Having a strong presence as an International Speaker on and offline
- As a Global Wellness Ambassador for Expressions of Humanity promoting and representing it across the world.
Health & Wellbeing Consultant
Horsham District Council
2013.09 - 2023.02
- Supporting public age 18+ to reverse medical conditions, prevent ill health and promote healthy lifestyle
- Liaising with the council's Housing Department and external housing agencies, joint working on a variety of projects including referrals, risk assessments, preventing homelessness and advocacy
- Working with Businesses across the Horsham district to promote the importance of a healthy workforce, sharing awareness of health prevention and complications of health neglect
- Organizing & coordinating health campaigns and weight management programs
- Overviewing and coaching other staff members in their mental wellness.
Gateway Assessor
Citizen Advice Bureau
2012.09 - 2014.06
- Interviewing & assessing individual needs of the public with a wide range of queries: housing, debts, employment, benefits, gambling, immigration, customer issues and others
- Capturing client data to improve understanding and helping CAB to tailor personalised support, collating information for social policy
- Being a member of the wider Game Changer Social Policy
- Offering practical support with claiming benefits, writing official letters, understanding policies, acting on behalf of those ones with high anxieties and vulnerabilities.
Directed Support and Referral Coordinator
Richmond Fellowship
2010.06 - 2012.07
- Designing & launching & running the Mental Health Contact Point service (an equivalent of Citizen Advice Bureau) - that became a vital source for those seeking mental health support in the local community, decreasing emergency hospital visits
- Carrying out Self Directed Support assessments for individuals with complex mental health diagnosis and translating their needs into a holistic health & safety & risk documentation
- As a care broker, Identifying, mapping, and accessing a variety of resources and services to meet the needs of individuals.
Floating / Housing Support Officer; Residential Senior Support Worker
Sussex Oakleaf Housing Association, Evesleight Care Group
Sutton
2005.10 - 2010.05
- Carrying out needs, risk assessments and support and healthy safety / environmental plans & checks
- Undertaking and completing new referrals and care planning
- Supervising care staff on community placements, including ensuring that the clients received the appropriate care package, and that continuity of care was a priority
- Monitoring and reporting accidents, incidents and near misses; handling complains
- Collecting, supervising, and handling tenants' payments queries/matters.
Education
B.A (Hons) - Caring and Education
M.A (Hons) - Educational Management and Administration
Skills
- Excellent interpersonal, communication and interviewing skills
- Excellent leadership, networking and team building skills
- Excellent time management, critical and analytical thinking
- Strong stress and resources management skills
- Technical skills:
- Microsoft Office, Canva, Facebook, Instagram, Twitter
- Tenant relationship management
- Customer-focused
Languages
English
Fluent
Polish
Native
Russian
Elementary
certificates / professional training
Certified Hypnotherapist
Certified Neuro-Linguistic Programming Master Coach
Mental Health 1st Aider – MHFA
Certified Neuro-Linguistic Programming Practitioner / Breakthrough Coach
Professional training: Solution Focused Brief Therapy; Cognitive Behavioural Therapy; Alcohol Identification; Overcoming Impulsive / Emotional Behaviours; NCFE level 1&2 in Nutrition and Health; NCFE level 2 in Mental Health; Supervision; Autistic Spectrum Disorders; Stroke Awareness; Suicidal Awareness; Personality Disorder; Foundation in Sleep Assessment and Management; Advanced Assessment and Treatment Strategies for People with Insomnia; 1st Aider, Equality & Diversity, Safeguarding, Supervision, Resolving conflicts.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Housing Manager
JLiving
2023.10 - Current
Regional Chair for England
G100
2023.05 - Current
Health Strategist&Therapeutic Coach&Hypnotherapist
Rewiring Yourself
2019.01 - Current
Health & Wellbeing Consultant
Horsham District Council
2013.09 - 2023.02
Gateway Assessor
Citizen Advice Bureau
2012.09 - 2014.06
Directed Support and Referral Coordinator
Richmond Fellowship
2010.06 - 2012.07
Floating / Housing Support Officer; Residential Senior Support Worker
Sussex Oakleaf Housing Association, Evesleight Care Group
2005.10 - 2010.05