Open to work
Malgorzata Kowalczyk-Turowska
Grange Moor
Summary
Detail-oriented professional with strong analytical skills and a focus on customer service and stakeholder management. Proficient in procurement ethics and supply chain processes, ensuring efficient inventory management and vendor relations. Demonstrated ability to streamline procurement operations through effective communication and problem-solving.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Purchasing Assistant
Exertis Supplies
Elland
2024.11 - 2026.01
- Processed purchase orders to ensure timely delivery of goods.
- Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
- Supported smooth day-to-day operations through strong organisation and attention to detail.
- Checked invoices against purchase orders, preventing financial discrepancies.
- Participated in vendor meetings to understand new product offerings better.
- Maintained accurate supplier records using database management systems.
- Updated procurement policies and procedures regularly for operational efficiency.
- Verified order details to eliminate discrepancies and mistakes.
- Prepared regular reports on purchasing activities to assist management decisions.
- Resolved purchase-related queries swiftly to maintain vendor satisfaction.
- Monitored stock levels, preventing inventory shortages.
PC & Laptop builder
PC Specialist
Grange Moor
2023.10 - 2024.10
- Built and tested high-end PC and laptop systems in a fast-paced production environment.
- Followed detailed specifications and build processes for optimal system performance.
- Conducted quality assurance, troubleshooting, and problem-solving to ensure functionality.
- Collaborated with the team to meet technical requirements and delivery deadlines.
Warehouse Operative (Team Leader)
Exertis Supplies
Elland
2023.10 - 2024.10
- Coordinated daily workloads for picking and packing team, ensuring timely despatch of orders.
- Trained new staff to uphold operational efficiency and quality standards.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Sorted materials into appropriate areas for easy access and organisation.
- Managed disposal of waste materials, maintained clean working environment.
- Maintained safety regulations through strict enforcement of company policies.
- Executed general maintenance tasks in warehouse to guarantee a safe work environment.
Returns Administrator (Customer Care)
Exertis Supplies
Elland
2020.11 - 2023.10
- Managed stock return inbox, processing customer returns and ensuring timely resolution of queries.
- Answered inbound phone calls, delivering excellent customer service to clients.
- Raised credits and invoices while inputting orders and arranging collections.
- Monitored deliveries and raised claims, maintaining accurate records throughout.
- Compiled essential data into spreadsheets to enhance understanding of business performance.
- Improved record-keeping system through meticulous attention to detail.
- Interacted with customers via phone, email, and in-person to provide accurate service information.
- Collaborated with various departments to foster positive rapport and ensure smooth workflow.
Assembly Operative
Green & Brown
Grange Moor
2020.06 - 2020.08
- Cut and assemble wooden blinds while adhering to health and safety guidelines.
- Operated hand tools to maintain personnel wellbeing and safety.
- Conducted quality checks to ensure products met customer specifications.
- Monitored components for defects before assembly, minimising waste and rework.
- Reduced production line downtime by swiftly troubleshooting equipment issues.
- Maintained cleanliness standards within the work environment, adhering to good manufacturing practices.
- Ensured compliance with company policies and procedures regarding safety standards.
Warehouse Operative
Exertis Supplies
Elland
2016.09 - 2019.12
- Executed picking and packing tasks efficiently during part-time role.
Resigned in January of final year to concentrate on research and dissertation writing.
Balanced academic commitments with part-time responsibilities effectively.
Cleaner
Bewley's
Meltham
2017.12 - 2018.04
- Cleaning and maintenance of office spaces and communal areas.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Education
BA - Computer Games Design
University of Huddersfield
Huddersfield 2016.09 - 2020.06
Skills
- Analytical thinking with attention to detail
- Time management and work organisation
- Ability to work independently or as a team
- Customer Service
- Stakeholder management
- Procurement ethics understanding
- Cross-functional collaboration and communication
- Supply chain understanding
- Stock control & replenishment
- Invoicing, credits and order processing
- Database maintenance, analysis & reporting
- Supplier & customer liaison
- Microsoft Office (Outlook, Excel, Word, Teams, PowerPoint)
- Google Workspace
- Analytical forecasting
- Purchasing software proficiency
- Warehouse systems knowledge
- Order processing
- Graphic design
- 3D Modelling / Design
LANGUAGES
English - Fluent
Beginner
Polish - Native
Beginner
Spanish - Beginner
Beginner
ADDITIONAL QUALIFICATION
- Full UK driver's license
- Fire marshal training
- Interior Design Course
Affiliations
- Computer Games
- Art & Design
- Music
- Interior Design
References
References available upon request.
Work preference
Work Type
Full timeInternshipLocation preference
HybridRemoteOn-siteTimeline
Purchasing Assistant
Exertis Supplies
2024.11 - 2026.01
PC & Laptop builder
PC Specialist
2023.10 - 2024.10
Warehouse Operative (Team Leader)
Exertis Supplies
2023.10 - 2024.10
Returns Administrator (Customer Care)
Exertis Supplies
2020.11 - 2023.10
Assembly Operative
Green & Brown
2020.06 - 2020.08
Cleaner
Bewley's
2017.12 - 2018.04
BA - Computer Games Design
University of Huddersfield
2016.09 - 2020.06
Warehouse Operative
Exertis Supplies
2016.09 - 2019.12