Maleehah Sakur
Leicester
Summary
Collaborative and committed to nurturing relationships with stakeholders, media and clients. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Creative marketing professional driven to increase brand awareness and online presence through creative and trend-forward content. Manages diverse platforms to help clients achieve organic and sustainable growth. Collaborative team player with passion for driving client success.
Overview
1
1
year of professional experience
Work History
Barista
The Deli Hub
Leicester
11.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Retail Sales Associate
Nabisha
Leicester , Leicestershire
11.2022 - 01.2023
- Championed highest level of professionalism and expertise in communication and teamwork.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
- Provided management constant feedback on client activity and market trends for informed decision-making.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained display and organisation of department based on visual merchandising guidelines.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labelling and pricing to reflect discounts and offers.
- Analysed sales to identify top-performing products.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Social Media Manager
Nabisha
Leicester , Leicestershire
11.2022 - 01.2023
- Adapted social media plan based on market research and customer data.
- Produced photo and video content with excellent editing skills.
- Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
- Drove website traffic by writing witty and creative social media content and blog posts.
- Harnessed Vimeo to create engaging TikTok videos with 100+ views.
- Instilled culture of idea generation, creative problem-solving and out-of-the-box thinking across team.
- Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.
- Collaborated with designers to create impactful social media cards and content.
- Suggested and implemented new promotions and strategies to increase brand awareness.
- Identified areas for content improvement by monitoring competitor social media activity and trends.
- Maintained brand values, verifying consistent copy and visual tone in line with brand guidelines.
Education
WQE
Leicester England GCSEs -
Manor High School
Leicester, Leicestershire08.2022
Skills
- Social analytics and reporting
- Instagram account management
- Brand awareness
- Retail marketing
- Visual merchandising
- Visual merchandising strategising
- Customer assistance
- Enthusiastic communicator
- Product expertise
- Self-motivated
- Face-to-face selling
- Fashion and styling expertise
- Superb time management
Languages
English
Advanced
C1
Timeline
Barista
The Deli Hub
11.2023 - 05.2024
Retail Sales Associate
Nabisha
11.2022 - 01.2023
Social Media Manager
Nabisha
11.2022 - 01.2023
WQE
GCSEs -
Manor High School