Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Malcolm Chow

Malcolm Chow

Preston

Summary

Dynamic Student Support Advisor with a proven track record at the University of Central Lancashire, specializing in peer mentoring and career counseling. Expert in developing tailored academic plans and fostering community engagement, enhancing student experiences. Proficient in social media, effectively communicating with diverse populations to address individual needs and promote a welcoming environment.

Offering solid foundation in communication and interpersonal skills, eager to learn and develop in student support environment. Brings understanding of educational frameworks and student needs, coupled with strong problem-solving abilities. Ready to use and develop these skills to support students effectively in Student Support Advisor role.

Developed expertise in student interactions and educational support within collaborative academic environment, seeking to leverage these skills in new field. Demonstrated ability to manage student needs and resolve conflicts efficiently. Looking to transition and apply these transferable skills to contribute positively in different setting.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Student Support Advisor

University of Central Lancashire
11.2023 - 01.2025
  • Enhanced student support by developing individualized academic plans and goal-setting strategies.
  • Communicated effectively with diverse populations of students, addressing individual needs while maintaining a cohesive group dynamic.
  • Facilitated peer mentoring programs for first-year students to enhance their overall college experience.
  • Assisted in the creation of a welcoming campus environment by organizing orientation sessions and other community-building activities for new students.

Warehouse Operator

Amazon
11.2022 - 01.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Used forklifts and pallet jacks to relocate products.
  • Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.

Education

Master of Arts - Education

Wariwck University
Warwick, United Kingdom
04.2001 -

Bachelor of Arts - Physical Education

University of Central Lancashire
Preston
04.2001 -

Skills

    Social media proficiency

    Peer mentoring

    Career counseling

    Learning strategies

Interests

Volleyball

Timeline

Student Support Advisor

University of Central Lancashire
11.2023 - 01.2025

Warehouse Operator

Amazon
11.2022 - 01.2023

Master of Arts - Education

Wariwck University
04.2001 -

Bachelor of Arts - Physical Education

University of Central Lancashire
04.2001 -
Malcolm Chow