Summary
Overview
Work history
Education
Skills
Timeline
Generic
Alycia Lunn

Alycia Lunn

Barnsley,uk

Summary

Highly skilled professional with expertise in effective communication, time optimisation, and customer service. Demonstrates proficiency in ICT skills, including ECDL, and possesses a strong understanding of operating systems and safeguarding procedures. Adept at maintaining accurate records, managing complaints, and ensuring professional boundaries are upheld. Known for resourcefulness, a positive attitude, and the ability to remain calm under pressure while delivering exceptional results. Committed to leveraging these competencies to contribute to organisational success.

Overview

6
6
years of professional experience
17
17
years of post-secondary education

Work history

Exam invigilator

Astrea Dearne
Doncaster, United Kingdom
05.2024 - Current
  • Enhanced test security through strict enforcement of examination rules and regulations.
  • Conducted thorough inspections of examination halls prior to tests to uphold standards.
  • Distributed necessary materials promptly, ensuring smooth operation of exams.
  • Verified identification documents meticulously to ensure fair testing conditions.
  • Maintained updated knowledge on exam conduct rules from education board, demonstrating commitment to professional development.
  • Reported irregularities observed during invigilation directly to senior staff for transparency.
  • Collected completed scripts post-examination, maintaining order and preventing loss of papers.
  • Cooperated with fellow invigilators to maintain vigilance throughout exam duration.
  • over a years experience in this field


Beautician

Self employed
Barnsley, United Kingdom
09.2022 - 05.2024
  • Implemented safe work practices to eliminate accidents in salon for over two years.
  • Promoted salon products and services, boosting sales revenue.
  • Communicated effectively with clients to ascertain specific needs.
  • Maintained accurate records of treatment plans for continuity of care.
  • Provided hair styling services tailored to individual client preferences.
  • Coordinated with team members to enhance workflow during peak times.
  • Ensured salon operations ran smoothly while maintaining cleanliness and hygiene.
  • Delivered personalised beauty consultations to enhance client satisfaction.

Window cleaner

Jones Window cleaning services
Barnsley, United Kingdom
01.2020 - 08.2022
  • Enhanced customer satisfaction through meticulous cleaning of windows, frames, and sills.
  • Delivered exceptional window cleaning services for both commercial and residential clients.
  • Established strong client relationships via professional communication and service excellence.
  • Maintained high cleanliness standards, resulting in significant repeat business.
  • Demonstrated punctuality for all appointments, respecting client schedules.
  • Managed cleaning supplies inventory, effectively reducing waste levels.
  • Adhered to health and safety regulations during on-site and off-site tasks.
  • Achieved streak-free finishes using appropriate cleaning solution mixtures for two years.

Education

GCSEs - English

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - Mathematics

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - Additional Science

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - Science

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - ICT

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - ECDL

Netherwood ALC
United Kingdom
01.2016 - 06.2017

GCSEs - Health & Social care

Netherwood ALC
United Kingdom
01.2016 - 06.2017

NVQ Level 2 - Plastering

Barnsley College
Barnsley
09.2018 - 06.2019

Award - customer services

Barnsley College
Barnsley
09.2021 - 06.2022

Award - Employability Skills

Barnsley College
Barnsley
09.2021 - 06.2022

NVQ Level 2 - Infection Prevention (Covid-19)

Barnsley College
Barnsley
09.2021 - 06.2022

Award - preventing contact dermatitis

Barnsley College
Barnsley
09.2021 - 06.2022

NVQ Level 2 - Nail Technology

Barnsley College
Barnsley
09.2020 - 06.2021

NVQ Level 3 - Nail technology

Barnsley College
Barnsley
09.2022 - 06.2023

Award - Mental Health Awareness

Barnsley College
Barnsley
09.2022 - 06.2023

NVQ Level 2 - Beauty Specialist Techniques

Barnsley College
Barnsley
09.2022 - 06.2023

Skills

  • Excellent Communication skills
  • Calm under pressure
  • Resourcefulness
  • ICT Skills including ECDL
  • Efficient time management
  • Knowledge of operating systems
  • Professional boundaries awareness
  • Record keeping accuracy
  • Familiarity with safeguarding procedures
  • Time optimisation
  • Effective listening
  • Basic accounting
  • Positive attitude
  • Customer Service
  • Complaint management

Timeline

Exam invigilator

Astrea Dearne
05.2024 - Current

Beautician

Self employed
09.2022 - 05.2024

NVQ Level 3 - Nail technology

Barnsley College
09.2022 - 06.2023

Award - Mental Health Awareness

Barnsley College
09.2022 - 06.2023

NVQ Level 2 - Beauty Specialist Techniques

Barnsley College
09.2022 - 06.2023

Award - customer services

Barnsley College
09.2021 - 06.2022

Award - Employability Skills

Barnsley College
09.2021 - 06.2022

NVQ Level 2 - Infection Prevention (Covid-19)

Barnsley College
09.2021 - 06.2022

Award - preventing contact dermatitis

Barnsley College
09.2021 - 06.2022

NVQ Level 2 - Nail Technology

Barnsley College
09.2020 - 06.2021

Window cleaner

Jones Window cleaning services
01.2020 - 08.2022

NVQ Level 2 - Plastering

Barnsley College
09.2018 - 06.2019

GCSEs - English

Netherwood ALC
01.2016 - 06.2017

GCSEs - Mathematics

Netherwood ALC
01.2016 - 06.2017

GCSEs - Additional Science

Netherwood ALC
01.2016 - 06.2017

GCSEs - Science

Netherwood ALC
01.2016 - 06.2017

GCSEs - ICT

Netherwood ALC
01.2016 - 06.2017

GCSEs - ECDL

Netherwood ALC
01.2016 - 06.2017

GCSEs - Health & Social care

Netherwood ALC
01.2016 - 06.2017
Alycia Lunn